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Fletcher Arms
- Gunsmith
- Waukesha, WI
About this business
We are a full service gun shop, shooting range, and training center in the Greater Milwaukee area. Fletcher Arms has a wide variety of firearms - ranging from handguns to long guns, as well as many other products to meet your firearm needs. Our indoor shooting range offers 15 lanes with a maximum distance of 75 feet. The team at Fletcher Arms is very knowledgeable on all things gun related, and will be able to assist anyone from the first time gun buyer to a shooting veteran. We are passionate about training and have 7 USCCA... read more
Location details
1441 E Main St, Waukesha, WI, 53186, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | 10:00 a.m. to 4:00 p.m. |
RecommendedFriendly & helpful staff. Had an excellent training session with Tom Russell. Highly recommend & will definitely be back !
Business response:
Thanks much appreciated!
Great staff. Always friendly and very knowledgeable.
Love this place. Been going here for a while now. Staff is very friendly and helpful. I wasn't sure what gun I was going to purchase for myself, thanks to them I was able to try out a lot of different guns and finally found the one that I was the perfect fit for me! If you haven't checked Fletcher Arms I recommend you give them a try. CMF
Business response:
Glad we could help you out Cindy, thanks!
I am having a very hard time writing a negative review especially because I am so supportive of local businesses. I went to this Beginners class as a 44 year old mother of two who has never seen a gun up close much less held one. I was nervous very upfront about that in class When the instructor asked that exact question. I listened and took notes all five hours and was very serious about the class. Mike ran his class at the beginning very well, he was funny and very informat...Continue Reading
Business response:
Greetings Tracy & anyone else reading. This is Megan (the owner referred to above). I want to start by saying I personally am so very sorry that you left this building unhappy. I take customer service, and especially training very seriously. I very, very much wish I would have had the opportunity to speak with you before you left. I would also like to say that I am devastated by this review. It honestly cuts me to the core. Not only am I one of the owners here, but I am a certified instructor myself. I pride myself in our tr... read more
Young dude with the short hair working register was a dick. Didn't charge us the 50% off price for ladies and wouldnt refund the overcharge...just offered a pass for next time. Wouldnt give us the free 3D glasses that came with the target we bought. Had the enthusiasm of a meth addict having to fill out a job application. I imagine he was drinking bleach in back and listens to Fiona Apple's first album while clutching a toaster in the bathtub. However the facility and experience were still great! Maybe he was just having a b... read more
Business response:
I am not sure what to do with this review. I hope that you will come back and see us in the future. I also would have loved the opportunity to discus our team member's behavior while you were in the store. We at Fletcher Arms pride ourselves on our customer service, inclusion and want everyone to have a great time. Please feel free to contact me personally to figure out what happened here. megan@fletcherarms.com
I can’t say enough good things about Fletcher Arms. I’ve taken several of their training courses and had an excellent experience each time. The instructors really know their stuff and take the time to help each student improve. Can’t wait to come back for more classes.
Business response:
Thank you very much Josh, & Happy Thanksgiving!
Great staff. Customer service and facility always on point
Attended a basic handgun class today and had a great time. Very knowledgeable and helpful staff. Everyone made me feel welcome and comfortable with being there, even though I’d barely ever touched a gun until now. I’ve already recommended Fletcher’s to a friend and will definitely be going back.
I'll be back. It was first time... the staff was very understanding.
Frequently asked questions about Fletcher Arms
How is Fletcher Arms rated?
Fletcher Arms has a 4.7 star rating with 959 reviews.
When is Fletcher Arms open?
Fletcher Arms is closed now. It will open at 11:00 a.m.
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