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Flamingo Appliance Service of Georgia
- Appliances & Repair
- Doraville, GA
About this business
At Flamingo Appliance Service, our technicians' Job Description is simple: satisfy Customers. To assure their success, they spend over 100 hours annually in technical continuing education and Customer service training. We are a drug-free workplace, and before joining our team, they must pass background checks, drive screening, and a rigorous personal interview with the owner of the company, himself a former technician and 30-year veteran of the appliance service industry. You'll notice the difference from the moment you firs... read more
Location details
3065 McCall Dr #10, Suite 10, Doraville, GA, 30340, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
Do not use Flamingo appliance repair. Technician did not show for two confirmed appointments.
3 visits to my home for frost buildup in freezer, 1 month after purchase, 4 months after purchase and 5 months after purchase in Clarkston, GA. Totally incompetent Tech. Uses his phone or guesses at diagnosis. Obviously little or no training. Only positive, he is polite and respectful of your home. A minus 0zero rating is more than adequate for this grossly inadequate company. I ordered a Whirlpool Appliance and this company is what they chose to support the 12 month warranty they offer. Tells you a LOT about Whirlpool does'... read more
The negative reviews are real people. I cannot speak for the technical abilities of the technicians because I never even got that far in my attempt to work with this company. My complaint is their lack of regard for the Customer. Most companies, when they can't deliver on what they say will do they attempt to make it right with/for the customer. But according to the Manager that I spoke with, when Flamingo doesn't deliver on what they say, they feel that the Customer should understand and be more flexible. Then they decide w... read more
We are dissatisfied with Flamingo Appliance. They've made 5 visits to repair our ice maker and it still does not work. Every time they schedule to fix it "again" it's always two more weeks! They make their problems your problem. Don't expect to talk with anyone at Flamingo because they won't speak to you. They only leave you voicemail or have you call the answering service. Use a different company for your repairs.
RUN as fast as you can away from this repair service! They came out 6 times between June 11 - August 30 and couldn't fix my ice maker (whirlpool warranty repair).. Finally I asked Annie in customer service for a supervisor and she said, very unkindly, no one was available. They sent out Alvin - what a bust - literally. Somehow, when he left the door for the cabinet where the ice maker is located, is hanging off its hinges, the ice maker is still not working and he stormed off saying that he wouldn't give me my repair # wi... read more
If I could give a negative zero I would. Flamingo Appliance is the worst company Whirlpool could use for warranty repairs. I am now on appointment #4 and my simple apartment type icemaker is still not fixed. When I purchased my home a Whirlpool appliance package was included. So, when I went online to place an appointment, I was given Flamingo as a repair company to complete a warranty claim. It took one appointment to see that the icemaker was broken, and see that they need to order a icemaker (FYI If a customer is saying t... read more
Beware of this company they suck. Do not use this company. suck . They cancel both appointments had to reschedule and then reschedule again both times they charge $430 to fix an ice maker. They are ridiculously overpriced no customer service. Took six weeks to get a simple icemaker fixed.
They collect service fees in advance without repairing anything. In fact, they do not carry parts on their trucks. Rather, they promise to come out and look at your appliance but can't actually do the work when scheduled.
Business response:
Hello! We would like to apologize for your recent experience. We're sorry to hear you were less than satisfied with our service. We pride ourselves on our service and the high-quality standards we maintain. We would like to make things right. call us at 1-877-560-8485 or email us at Service@flamingoappliance.com. so we may discuss what occurred and how we might make it up to you. Yours sincerely, Flamingo Appliance service Customer Service Dept.
Yesterday Elijah completed a stove repair. He was courteous and efficient, taking time to explain some procedures. I recommend him highly.
Frequently asked questions about Flamingo Appliance Service of Georgia
How is Flamingo Appliance Service of Georgia rated?
Flamingo Appliance Service of Georgia has a 3.8 star rating with 991 reviews.
When is Flamingo Appliance Service of Georgia open?
Flamingo Appliance Service of Georgia is open now. It will close at 1:00 p.m.
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