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Flames
- Fireplace Services
- Frisco, TX
About this business
Flames Fireplaces & Gas Grills is a fireplace store and gas grill store located in Frisco, TX. With over 40 years of experience in the industry, we are your trusted source for gas logs, fireplaces, gas grills, smokers, fire pits, outdoor kitchen accessories, and more. Our friendly staff provides the advice and insight you need to create the in-home or backyard experience that you've always envisioned. Stop by today!
Location details
3311 Preston Rd #14, Ste 14, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I went there to pick up some fire brick mortar caulk. They had what I needed.
I needed to replace the logs, rocks, embers, and grate in my fireplace. We shopped around and ended up stopping into Flames. The guys there were great and incredibly helpful. They gave me excellent advice on what I needed and how to install it. We were so happy with the log set they recommended. I would definitely recommend Flames to anyone needing anything for your fireplace.
There seemed to be some miscommunication between installation and store. Store selecting/purchasing process was good but made for an awkward installation at home. Otherwise good.
We had the best experience with our new gas log purchase. Mike H was the absolute best. That man is beyond knowledgeable of all store products. He patiently walked us thru and demonstrated the various purchase options and best bang for our buck. He never lost composure with my nine million questions. He is funny, witty and such a delight to converse with. Retail stores could use more Mike H's .. poor customer service is what's driven us consumers to shop online as we don't want to deal with negative representatives.. which a... read more
We bought 2 gas log sets and could not be more happy. The assistance and explanation of everything we received while in the store was so helpful! And, then installation was excellent!! He explained and educated us on lots of things we might never have thought about. Look no further than Flames Fireplaces and Gas Grills!!
Frequently asked questions about Flames
How is Flames rated?
Flames has a 4.6 star rating with 70 reviews.
When is Flames open?
Flames is closed now. It will open on Monday at 9:00 a.m.
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