This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Flagstar Bank
- Banks
- Okemos, MI
About this business
Location details
1801 W Grand River Ave, Apt J, Okemos, MI, 48864, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
They will transfer your loan to a new company after a month, and not verify who it is. You will receive about 20 letters saying they are from Flagstar, and your service is being transferred toa new lender, all with different lender companies. So you try to contact them to ensure you pay the correct lender, which it does not show on their portal where you used to pay. And you are greeted by a robot, which gives you pre-recorded information and then hangs up, with no option to talk to anyone. The actual team members are great.... read more
I had a deeply disappointing experience with Flagstar Bank while seeking a home loan. Initially, things seemed to be going fine, but everything changed the moment I mentioned that I would need a MSHDA loan to help with closing costs. From that point on, I felt dismissed and like I no longer mattered as a customer. Communication became minimal, and it was clear I was no longer a priority. Instead of being treated with understanding and support during such an important financial decision, I was made to feel like an inconvenien... read more
The new logo is great!
The new logo is great!
Frequently asked questions about Flagstar Bank
How is Flagstar Bank rated?
Flagstar Bank has a 4.4 star rating with 20 reviews.
When is Flagstar Bank open?
Flagstar Bank is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com