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Flagstaff Subaru
- Automotive
- Flagstaff, AZ
About this business
Message from Flagstaff Subaru
Location details
4910 E Marketplace Dr, Flagstaff, AZ, 86004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
RecommendedI cannot say enough good things about the extremely positive experience I had in purchasing my 2021 Crosstrek! Not only was everything done via email in advance, but when I did go to the dealership I was there for LESS THAN 1 HOUR! Grant & Chris worked around my crazy schedule and had finance there early so I could get home & sleep for my RN night shift at the hospital-so very much appreciated 👍
I recently started employment with Flagstaff Nissan Subaru as a Sales Consultant (Navajo from Leupp) and I absolutely enjoy the friendly atmosphere and expertise in each department! :-)
Been buying used vehicles for over 20 years. This is the first dealership who refuses to help with missing items. During the purchase I let them know the front passenger side was missing the “all weather” floor mat. They said they would take care of it. 7 weeks later they don’t even know what I’m talking about. Then the kicker, getting a flat tire out in the boonies. Well guess what, no tire iron and no Jack. Paid a hefty bill to get the spare replaced. Asked a question about this missing items and was told the vehicle was s... read more
Business response:
Hey Scott, we are sorry to hear about your experience with us. If you would like to talk more about this situation please give us a call at (928) 522-6386. My name is Grant Holy and I am the Digital Sales Manager here.
Had a recall done in the service dept. Next day battery dead because something was running or draining the battery Had to buy a battery charger and cables to start my outback Drove to calif and took to another dealer to find out the recall was done improperly and found other damaged parts. They had to replace the battery and redo the recall again. Called flagstaff Dealer to tell them and no response. Sent in survey and went online with no response from anybody. Seriously not right.
Always great service and short waits. Bernie is friendly and helpful! Highly recommend!
Becky was great! Top notch quick service. I got the vehicle I wanted for the price I wanted. I highly recommend the experience.
Business response:
Thank you for the recommendation Kyle! Please let us know if we can help in the future!
Everyone here is great. I work with Ryan to get me car fixed. He's super nice and understanding. He always makes you feel welcomed.
Dishonest-I am sorry I did business with this dealer. They will not honor the terms that both parties agreed to. They will tell you anything you want to hear to make a sale. Beware!
Excellent salespeople and finance people. They made our car purchase simple and fast. Thank you's to Ron, Steve and Adam. All of you made the purchasing process easy for us and it was nice not having to spend an entire day to purchase a vehicle.😀😀
Frequently asked questions about Flagstaff Subaru
How is Flagstaff Subaru rated?
Flagstaff Subaru has a 4.6 star rating with 1,811 reviews.
When is Flagstaff Subaru open?
Flagstaff Subaru is open now. It will close at 7:00 p.m.
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