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Fix Auto Matlock
- Automotive
- Matlock, Matlock
About this business
Location details
Lant Ln, Matlock, Matlock, DE4 5FW, United Kingdom
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I unfortunately hit a pothole with my car. My car was taken to Fix Autos on a truck. After feeling abandoned by other companies and not being kept in the loop of what to do. Unfortunately my car was written off. Fix Autos were fantastic, they were reassuring, gave me advice and even chased companies where I couldn't get anywhere. The communication was outstanding. A great team of people. I wouldn't hesitate in using their company. Thank you.
Car fixed and returned when they said it would be done by, good communication from the office staff keeping me up to date on what was going on. My only slight negative is that the car wasn't returned clean. Muddy footprints on the back of the front seats that wasn't my kids doing (much bigger feet / shoes) and it looked like someone had attempted to clean the outside of the car, got bored and just left the rest (like when the time runs out on a jet wash machine).
After a bump my merc needed fixing. It was done quickly but it wasn't quite right - panel gaps and a few bits of grit under the paint job. But they recollected the car and refinished and put it right completely hassle free, same day. Really - all companies should be like this. Yes - it wasn't done perfect the first time but these things happen... the way they handled correcting it was exemplary. I would fully trust this company to make good on their promise to sort your car. Thanks guys.
Do not recommend, car got sent here due to a accident. They did not repair the car correctly, they left my centre console all loose and sticking out, my back seats was not put back into place properly and broke the clip, they put the wrong back lights in the car not LEDs, they never put the boot lid back in properly it was off and everytime I hit a rough patch in the road the boot lid would rattle, would not recommend.
Excellent work done on my Vw beetle Very professional and would thoroughly recommend them
Frequently asked questions about Fix Auto Matlock
How is Fix Auto Matlock rated?
Fix Auto Matlock has a 4.3 star rating with 53 reviews.
When is Fix Auto Matlock open?
Fix Auto Matlock is open now. It will close at 5:00 p.m.
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