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Five9, Inc.
- Software company
- San Ramon, CA
About this business
Location details
San Ramon, CA, 94583, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The worst software onboarding experience I have ever went through. This is the longest and most negative review I have written in my life but I am writing as the warning I wish I had read before committing to a plan. I consider myself to be fairly tech savvy as an owner/operator of a 50+ person company that leverages a dozen plus tech platforms on a weekly basis. We tested Five9 as it seemed to be a "proven path" and we are extremely underwhelmed with what we are finding. First off they have locked us in on 12 month contract... read more
No agent availability ping? What is this Mickey Mouse Dialer? Go to any real service not this one which lacks some of the most basic modern features for a dialing platform
Been using this software for several years at work and its a true adventure everyday. We have to get to work 15 minutes early every day just so we can get logged in to this terrible software. Hope this contract ends soon and we can get something easier on the reps.
Unstable connections, five9 servers go down all the time for many hours at a time. Five9 causes a huge loss in business and increases employee costs as their are unable to do their job.
Frequently asked questions about Five9, Inc.
How is Five9, Inc. rated?
Five9, Inc. has a 4 star rating with 73 reviews.
When is Five9, Inc. open?
Five9, Inc. is closed now. It will open tomorrow at 9:00 a.m.
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