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Five Star Subaru Service
- Automotive
- Grapevine, TX
About this business
Location details
2651 William D Tate Ave, Grapevine, TX, 76051, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I bought a 2020 Outback here. I've gotten good service. I liked Subaru as a company(until recently). Certain Subarus have a windshield cracking defect that Subaru knew about (probably even when they sold me mine). They had to have class action against them to even publicly acknowledge this problem. Mine started developing spontaneous cracks. I took it back there after researching this issue & the service "advisor" wouldnt even acknowledge the problem & they WILL NOT make my problem right because the vehicle has more than 100... read more
So I had put a bad review on prior to this writing. After I left the bad review the district manager called me and we talked and he asked how we could start to repair our relationship. I told him for starters he could fix the original issue I brought my car in for. He totally agreed and repaired my car free of charge. I also received a loaner car while they did the repair. I really enjoyed the loaner car and commented how much I liked it. I will for sure be back to do repairs and maybe even buy another car in the future. I'm... read more
I was in and out under 1 hour! Oil change,tire rotation and 40 point check. Never,has this happened to me at any other dealership in my 50+ years dealing with dealers! My wife waited 3.5 hours for same services at another dealership
Loud TV in waiting room, they said they weren't able to turn it off or turn the volume down.
Frequently asked questions about Five Star Subaru Service
How is Five Star Subaru Service rated?
Five Star Subaru Service has a 4.4 star rating with 176 reviews.
When is Five Star Subaru Service open?
Five Star Subaru Service is open now. It will close at 7:00 p.m.
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