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Five Star Bank, Geneva Branch

3.0

About this business

The 50-plus branch locations in 15 contiguous counties in west central New York that make up Five Star Bank were originally four separate banking entities. These banks were Wyoming County Bank, founded in the 1850s; The Bank of Geneva, founded in 1817; Salamanca Trust Company, founded in 1881; and Bath National Bank, founded in 1912. These banks were all consolidated under one bank holding company, Financial Institutions, in 1931. Though the name of the holding company remains the same, the banking locations now operate unde... read more

Location details

2 Seneca St, Geneva, NY, 14456, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.07 reviews
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Chris Notbaert's profile image
Chris Notbaert 
on Google
5 years ago
Mark B. Benya's profile image
Mark B. Benya 
on Google
6 years ago

I have worked with the Geneva Seneca St. Five Star branch location for a number of years, and I am sufficiently satisfied with the staff competency & overall level of customer support. They have been willing and able to facilitate specialized requests from my firm, all of which have greatly improved the gross efficiency of our operation. My only complaint involves the banking Info. System technologies that have been employed by Five Star bank. The entire front end has not been updated in ages, which drastically lowers overal... read more

Richard Russ's profile image
Richard Russ 
on Google
6 years ago

I own a downtown business right across the street from this bank. 10 minutes to 5 I brought in $40 to see if they wouldmini change it into 8 $5 dollar bills. I was amazed they said no accoit, no change. My wife has a 5 star account but was informed that only she could could get change. THIS IS NOT A FRIENDLY NEIGHBORHOOD BANK. YOU CAN STOP SENDING ME UNSOLICITED MAIL BEGGING FOR MY BUSINESS. YOU ARE NOT GOOD NEIGHBORS AND ARE WASTING PRIME REAL ESTATE DOWNTOWN. Do us all a favor and take your "policies" and leave. Monday you... read more

Pauline Saraceni's profile image
Pauline Saraceni 
on Google
7 years ago

Rude telller from out of town just stopped to change 5 twenties for a hundred dollar bill and she wouldn't do it cause we didn't have an account! Really nice customer service, you have a nice night 

Spencer Hamilton's profile image
Spencer Hamilton 
on Google
8 years ago

Nice bank, I am a fan of the walk up atm on the side of the building and the tellers here are friendly. 

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Frequently asked questions about Five Star Bank, Geneva Branch

How is Five Star Bank, Geneva Branch rated?

Five Star Bank, Geneva Branch has a 3 star rating with 7 reviews. 

When is Five Star Bank, Geneva Branch open?

Five Star Bank, Geneva Branch is closed now. It will open tomorrow at 9:00 a.m. 

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