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Five Guys
- Fast Food
- Webster, NY
About this business
Location details
927 Holt Rd Suite 200, Webster, NY 14580, Webster, NY, 14580, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Well, color me impressed. Both five guys the company, as well as the local manager reached out and addressed our concerns. I have a lot of respect for a company that will take accountability as well as act when a customer has a disappointing experience. Kudos on everyone. So, even though we had a disappointing experience, everyone involved did what they could to make it right. Thank you very much. We really love five guys, just not this time. We placed the order online and arrived right on time for pickup, but our order was ... read more
Guy through our food on the counter the guys were arguing the whole time, not a good look food was ok just smashed and manhandled, and the girl at counter told my wife after they slammed it on the counter oh that's yours oh jeez thanks lady. Do better I get you don't have much to work with workers wise but you will not survive another 50 years with that business model.
Based on my visit on Sunday March 8 between 2-3 pm - I frequent this location several times a quarter. This is the only time there has ever been an issue - but the problem was so egregious that it needs to be raised. DIRTY TABLES! Not one, two, three or five - every eating surface in the store was OUTRAGEOUSLY DIRTY! Leftover food, food packaging and crumbs too - the floors were disgusting too. It was intermittently busy. During a break I approached the 'manager' a tall, white/hispanic, large man with short dark hair and exp... read more
Frequently asked questions about Five Guys
How is Five Guys rated?
Five Guys has a 4.4 star rating with 752 reviews.
When is Five Guys open?
Five Guys is closed now. It will open at 11:00 a.m.
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