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Five Guys

4.0

About this business

Location details

115 Turnpike St, North Andover, MA 01845, North Hills, NY, 01845, United States

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WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat11:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
4.0215 reviews
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Nick V's profile image
Nick V 
2 weeks ago

Ordered online, get to the store and they tell me they sold out of all the food and can’t make me my order, no refund could be given at the store. Uber Eats says order was completed so they won’t refund me and five guys says Uber Eats owes me the refund and won’t refund me at all, got scammed and will never be returning to a 5 guys anywhere , ever, again, congratulations on blowing it 

Franshezka Rivera's profile image
Franshezka Rivera 
2 weeks ago

Placed an online order and when my DoorDash driver arrived to pick it up at around 9:50 the driver said that they were closed. I tried calling them and they never pick up the phone. I have tried calling today actually calling as I type this and no one is answering the phone. They cancelled the order and have not issued a refund. I can’t believe how hard it is to contact someone from this store 

Jasmin Garcia's profile image
Jasmin Garcia 
2 weeks ago

I did an online order and never got my food. I head back to the restaurant ONE HOUR BEFORE CLOSING, and they told me they closed the store because they don’t have meat for patties. That’s weird!! Maybe they wanted to stop selling the BOGO offer!! And also, the worst customer service. I was never told who the manager was. Everyone was talking. 

Simon lam's profile image
Simon lam 
2 weeks ago

Extremely slow service!! 

Michael Calhoun, DC, DACBSP's profile image
Michael Calhoun, DC, DACBSP 
2 weeks ago

Never got my food, totally disorganized and don’t even have a way to cancel the order. Worst service ever 

Frequently asked questions about Five Guys

How is Five Guys rated?

Five Guys has a 4 star rating with 215 reviews. 

When is Five Guys open?

Five Guys is closed now. It will open at 11:00 a.m. 

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