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12840 Pinnacle Dr, Germantown, MD 20874, Germantown, MD, 20874, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Alberto Taylor is a great asset to that store
Great people staff always nice and helpful!! Being going there since high school freshman year and I have never being miss treated
I'm uncertain whether the problem is Five Guys or the delivery system (Uber Eats). My last 4 orders, the fries were cold (lukewarm at best), likely due to a lengthy delivery time. Reheated fries are good for nothing. But, when I went in person to Five Guys off of Century Blvd (Pinnacle in Germantown MD 20874) the fries were soaked through with grease and not hot. Either way, the fries are terrible; I won't be ordering the fries anymore. Good Little Bacon Hamburgers, though!
I ordered a little Bacon Cheeseburger and Cajun fries, They didn't even give me my Cajun fries and the fries I did receive were raw. They were only fried for maybe 2 seconds didn't have any brown coloring and just looked like they were soaked in grease and completely inedible. Truly unacceptable. The burger was fine, but what's a burger without your fries. It was a really a disappointment.
Five Guys has a 4.1 star rating with 581 reviews.
Five Guys is closed now. It will open at 11:00 a.m.
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