Five Guys's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Five Guys

4.3

About this business

Location details

12210 W Broad St, Henrico, VA 23233, Short Pump, VA, 23233, United States

Get directions
WeekdayScheduleStatus
Mon11:00 a.m. to 10:00 p.m.
Tue11:00 a.m. to 10:00 p.m.
Wed11:00 a.m. to 10:00 p.m.
Thu11:00 a.m. to 10:00 p.m.
Fri11:00 a.m. to 10:00 p.m.
Sat11:00 a.m. to 10:00 p.m.
Sun11:00 a.m. to 10:00 p.m.
4.3321 reviews
Select a rating
Mike Greene's profile image
Mike Greene 
3 weeks ago

Dear Five Guys Customer Service, I am not the type of person who complains, but my recent experience at your restaurant was unacceptable. The milkshake I was served was clearly off—made with expired milk—and I had to throw it away. When I mentioned this to the manager, he simply grinned and did not offer a replacement or refund. Additionally, I specifically ordered a burger with no onions, yet it arrived loaded with onions. Once again, the staff made no attempt to correct the order or offer compensation. This level of indiff... read more

C Violaris's profile image
C Violaris 
2 months ago

Best burgers and Best fries anywhere. Cooked properly and plenty. Great peanuts....while you wait. 

Greyling Naughton's profile image
Greyling Naughton 
3 months ago
Janek Nikicicz's profile image
Janek Nikicicz 
4 months ago

Can't go wrong with Cajun fries! 

Tom Townes's profile image
Tom Townes 
4 months ago

Price versus value comes into question. Good burgers with great toppings. Can be too much to eat for me. Fries are great but I end up throwing almost half away 

Frequently asked questions about Five Guys

How is Five Guys rated?

Five Guys has a 4.3 star rating with 321 reviews. 

When is Five Guys open?

Five Guys is closed now. It will open tomorrow at 11:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com