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Five Guys
- Fast Food
- Short Pump, VA
About this business
Location details
12210 W Broad St, Henrico, VA 23233, Short Pump, VA, 23233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 10:00 p.m. | |
| Sat | 11:00 a.m. to 10:00 p.m. | |
| Sun | 11:00 a.m. to 10:00 p.m. |
Dear Five Guys Customer Service, I am not the type of person who complains, but my recent experience at your restaurant was unacceptable. The milkshake I was served was clearly off—made with expired milk—and I had to throw it away. When I mentioned this to the manager, he simply grinned and did not offer a replacement or refund. Additionally, I specifically ordered a burger with no onions, yet it arrived loaded with onions. Once again, the staff made no attempt to correct the order or offer compensation. This level of indiff... read more
Best burgers and Best fries anywhere. Cooked properly and plenty. Great peanuts....while you wait.
Can't go wrong with Cajun fries!
Price versus value comes into question. Good burgers with great toppings. Can be too much to eat for me. Fries are great but I end up throwing almost half away
Frequently asked questions about Five Guys
How is Five Guys rated?
Five Guys has a 4.3 star rating with 321 reviews.
When is Five Guys open?
Five Guys is closed now. It will open tomorrow at 11:00 a.m.
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