Five Guys

Way Ne 

on Google

2 weeks ago

They have messed up my order twice now. I tell them I want a hamburger, they repeat back to me hamburger, and I end up getting a little hamburger. Why would I say hamburger if I wanted a little hamburger? This is the second time this has happened. 

Qu’Shae Smith 

on Google

4 weeks ago

I always check my food before leaving any place, but the one time I didn’t, it was just my luck. I was rushing back to the hospital and didn’t have time to look. I ordered a very simple burger—grilled onions, lettuce, cheese, bacon, and pickles. Somehow they still managed to mess it up by adding whatever else they wanted, as if they made it for themselves. The bun was extremely soggy. The fries were burnt. On top of that, I ordered online and still had to wait when I arrived because it wasn’t ready. 🫠 I will NEVER return. W... read more

Sarxan Yusifov 

on Google

a month ago

I recently visited Five Guys with my family, and unfortunately, it was a very disappointing experience. I specifically ordered a protein burger (no bun) and large regular French fries with no Cajun or any spices for my kids. Instead, they gave me a regular burger with buns and spicy Cajun fries. My children couldn’t eat them because of the spice. When I went back to explain the mistake, instead of apologizing and correcting the order, the staff charged me extra money for the regular fries, even though it was their mistake. T... read more