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Five Below
- Retail
- Columbia, SC
About this business
Five Below is a leading high-growth value retailer offering trend-right, high-quality products loved by tweens, teens and beyond. We believe life is better when customers are free to "let go & have fun" in an amazing experience filled with unlimited possibilities. With most items priced between $1 and $5 and some extreme value items priced beyond $5 in our incredible Five Beyond Shop, Five Below makes it easy to say YES! to the newest, coolest stuff across eight awesome Five Below worlds: Style, Room, Sports, Tech, Create, P... read more
Location details
256 Harbison Blvd, Columbia, SC, 29212, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:30 p.m. | |
| Tue | 10:00 a.m. to 9:30 p.m. | |
| Wed | 10:00 a.m. to 9:30 p.m. | |
| Thu | 10:00 a.m. to 9:30 p.m. | |
| Fri | 10:00 a.m. to 9:30 p.m. | |
| Sat | 10:00 a.m. to 9:30 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Upon entering it into Store 915 with two unopened unused items (bubble shoes and gaming lights) that I needed to return/exchange/ receive a gift card to immediately use, this is what transpired: 1. Unknown associate said I was trying to exchange one of my items for another item that were both in my hands upon me entering the store. This was completely incorrect. 2. Another associate (because no-one wears name takes in the store and i see by the attitude why) that i needed the confirmation number. I provided the number only t... read more
Business response:
We are contacting the customer today and will take care of their return . We will also get the details of their store experience and follow up with the district manager.
Honestly having trouble getting a $6.96 refund from an item I ordered online. They charged my account and then ended up not having the item. I have been trying for two weeks to get my refund. An email and 3-4 phone calls. They keep saying $5.35 was cancelled on their end. I have no idea how $6.96 even came about but what if it wasn’t? a small amount but at this point I’m not letting it go.
I honestly blame myself for continuing to give this business and/or location my time, money and attention. This is not the first time and I know it will not be the last. The Aspen Hill location is run and operated by subpar employees who lack basic training and professionalism in any way. In addition to this, the mere lack of effort to properly tag and mark items is beyond me. I picked up an item and went to check out. As she scanned the item, I saw the price scanned was more than the MARKED price on the item. I politely poi... read more
I had the displeasure of visiting the Five Below Store in West Palm Beach Outlet Plaza Store #06051 on June 26th. I had been in the store 30 min earlier before leaving and deciding to swing back after leaving Whole Foods. In coming back to the store I decided to only pick up a drink that wasn't available at any other store. Going to the refrigerators there was a mobile pole barricade that was half drawn back and blocking one of the refrigerator doors from opening completely. I stepped around the barrier that I can only assum... read more
Business response:
We have contacted the customer to get additional details and will then ask the district manager to handle with the customer.
The store is ran very poorly I originally liked all the products until I had to do with the store manager who was nothing but a jerk to me
Business response:
This Customer has contacted us directly on 3/2/22. The Regional Director for the store mentioned will be calling the Customer today, 3/3/2022.
Frequently asked questions about Five Below
How is Five Below rated?
Five Below has a 4.5 star rating with 893 reviews.
When is Five Below open?
Five Below is closed now. It will open at 10:00 a.m.
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