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Fitzgerald Subaru Service Gaithersburg
- Automotive
- Gaithersburg, MD
About this business
Location details
904 Russell Ave, Gaithersburg, MD, 20879, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Sou Phoubandith is the best. He actively builds trust and positive relationships with his customers. I don't use any other desk agent. I recommend him 1000%! He knows my car's name is Ruby Suby. He always is understanding about my budget. And he always makes sure I'm satisfied happy customer. Please make sure he never leaves Fitzgerald Subaru.
Big shoutout to Mike and the team for all their help servicing my 2019 Outback. They frequently gave updates on my car and were easy to communicate with. Truly outstanding team!
I have been very fortunate to receive exceptional service at this Subaru dealership each time I visited for routine service of our 2018 Subaru Outback. Yesterday, I had the final service before I offer the car for sale and was so amazed by the generosity, caring and professionalism of the staff who interfaced with me. Ms. Luisa Paredo was the consummate professional, who went above and beyond in assisting me, and her generosity and that of the team at Fitzgerald Subaru, Gaithersburg was both unexpected and much appreciated. ... read more
Absolutely terrible pricing and customer service. I was quoted an outrageous $206 for a diagnostic, despite the possibility that the issue was as simple as a loose gas cap, and my car is still under warranty. A loose gas cap is a known issue for the crosstrek. The staff was unhelpful and rude, which only made the experience worse. I was genuinely shocked.
The last time I took my car here, I had to bring it back immediately for them to "fix" the issues they caused from their previous service. They didn't attach an intake hose correctly the first time and I almost broke down on a road trip. I brought and back and low and behold they didn't even attach another hose at all! This time, I did break down. Twice now my car has broken down or almost broken down because of their lack of attention to detail (not even a detail a WHOLE HOSE.... TWICE). Thankfully, I took my car to a diffe... read more
Frequently asked questions about Fitzgerald Subaru Service Gaithersburg
How is Fitzgerald Subaru Service Gaithersburg rated?
Fitzgerald Subaru Service Gaithersburg has a 4.2 star rating with 36 reviews.
When is Fitzgerald Subaru Service Gaithersburg open?
Fitzgerald Subaru Service Gaithersburg is closed now. It will open tomorrow at 7:00 a.m.
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