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Fitzgerald Auto Mall Jeep - Jeep
- Automotive
- Lexington Park, MD
About this business
Location details
22231 Three Notch Rd, Lexington Park, MD, 20653, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 07:00 a.m. to 6:00 p.m. | |
| Tue | 07:00 a.m. to 6:00 p.m. | |
| Wed | 07:00 a.m. to 6:00 p.m. | |
| Thu | 07:00 a.m. to 6:00 p.m. | |
| Fri | 07:00 a.m. to 6:00 p.m. | |
| Sat | 08:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Really disappointed in level of service at this dealer.I was sold a vehicle with one key and when asked for second key was giving the run around that they would find it to be told that i had to pay for key from them and they would cover programming.After speaking to Austin Flowe the used car manager ,he has no sense in trying to help resovle or work with on issue .I am left to handle on my own.Not how someone should be treated who just bought a vehicle .I regret driving a hour to purchase from them.Will be last!
I’ve been a loyal Jeep owner for years, but this experience has completely changed my view of the brand. My Jeep Gladiator has been sitting at Lexington Park Chrysler Dodge Jeep RAM for nearly six months, waiting on a single part — the instrumentation cluster — that Stellantis has failed to deliver. I was originally told the part would arrive “in two weeks.” Since then, I’ve been given the same story every month: “it’s coming by the end of the month.” Yet here we are, half a year later, with no repair, no timeline, and no ac... read more
***under new ownership*** Do not use this dealership for Sales, Parts, service or anything that you may think you need for your Chrysler/Jeep/Dodge/Ram vehicles. Just save yourself the trouble of dealing with this shady business. Did not honor work that had been performed and the maintenance dept even stated that it was an induced fault but would not fix the problem unless paid an extra 600$ for issue. This dealership is under new ownership KODY holding LLC and they own multiple dealerships in SOMD/Prince Frederick/upper Mol... read more
Had work done on truck fuel system that instantly caused a new fuel system problem due to maintenance and they would not honor a fix for something they induced. Wouldn’t mess with this shady place. The bad part is the service desk admitted it was something they did but said it was done right before the sale of the dealership so I would have to get ahold of the old owners.
I took my 2013 Jeep Grand Cherokee Overland Summit to Fitzgerald Auto Mall in Lexington Park to address a P0303 code (cylinder misfire) and a Service 4WD light. I have the Lifetime Maximum Care warranty, so these should have been covered repairs. It has now been over two weeks and I still don’t have my vehicle back. Communication from the service department has been extremely poor: I was told the rear differential motor needed replacement. I was told they did a “partial engine tear down” and needed warranty approval. Every t... read more
Frequently asked questions about Fitzgerald Auto Mall Jeep - Jeep
How is Fitzgerald Auto Mall Jeep - Jeep rated?
Fitzgerald Auto Mall Jeep - Jeep has a 4.6 star rating with 497 reviews.
When is Fitzgerald Auto Mall Jeep - Jeep open?
Fitzgerald Auto Mall Jeep - Jeep is open now. It will close at 6:00 p.m.
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