Fitness 19

Jesse Pompa 

on Google

3 weeks ago

1 star based on customer service of alleged [General Manager of Fitness 19 Orange, Leroy Gonzales]. - I called on 8/13/25 to ask for an email address to send a cancellation notice and was told by him, "You can't cancel in writing, you need to come in and do it to sign documents." I asked to confirm that there is absolutely no way to cancel without going in because I now live 2 1/2 hours away. He confirms. I question the membership agreement that states I can cancel in writing by postage or email, and why he's telling me I ca... read more

Joseph Toelkes 

on Google

3 months ago

Gone downhill, it's better than walking on the sidewalk for exercise though. 

Michael Rivera 

on Google

4 months ago

I signed up for Fitness 19 in Orange through OnePass and brought my registration sheet to Roy, the manager, who seemed cool at first. I asked if I needed a key card to sign in, and he said, “No man, you're cool.” I assumed that meant in general, but he meant just that day. So after a few days of not signing in, he confronted me, accusing me of not knowing how. I reminded him of our earlier conversation, but he got defensive. He had me download the app to scan a barcode, which I did, then reluctantly gave me a physical key ca... read more