Fit4Life Health Clubs - Richlands

Shawn Butcher 

on Google

2 weeks ago

This gym is one of the best for a small town. The staff are friendly and helpful. Yes its small but it has everything you need for a good workout. Yes there are negative reviews and most of them is because they wanted special treatment for canceling their membership. They were told what the policy is before they signed the contract. However most of these people didnt want to do it according to the set policy and wanted to be special and when they didn't get their way they left bad reviews. Its a shame but I have been a membe... read more

Kelby Bass 

on Google

3 weeks ago

My debit card was lost a few days ago so it’s been put on freeze until my new one arrives in the mail within a few days, my bill was due today and i got a message at 2am saying it didn’t go through. Instead of just getting a message or a reminder saying i need to make a payment i was charged an extra $20 the day of my payment for it not going through immediately. I think there is a much better way in handling a late payment rather than charging an extra amount of money the day of… especially considering i’ve been a member fo... read more

Jasmine Shirk 

on Google

3 weeks ago

Every time I walk into this gym, I am greeted by welcoming staff. I love the small town vibe of this gym. It has all the equipment I need to get a good workout. All the staff including front desk, trainers and instructors are friendly and knowledgeable, ready to answer any gym and wellness questions I may have. Also the childcare is awesome and great for kids of all ages. They really tended to my son when he was having drop off issues. Now he is excited and happy to go play while I have my gym time. Thanks Fit4Life for alway... read more

Mariia Link 

on Google

3 weeks ago

I am writing to formally file a complaint regarding the poor customer service I experienced at your gym. Unfortunately, my first impression has been extremely disappointing, and I feel it is important to bring this to your attention. Manager (Jess) During my recent visit, I encountered unprofessional and unwelcoming behavior from both Jessica B and her male coworker at the front desk. When I asked about the possibility of receiving a tour, the response I was given was, “I guess.” This type of dismissive language is not only ... read more

David Phelps 

on Google

a month ago

I referred a member for training a couple of months ago. Jonathan has been her trainer and her transformation, though in it's early stages has been life changing. His knowledge, people skills and professionalism are far above what I would expect at a fitness center.. I highly recommend Jonathan to anyone who is looking to better themselves through physical fitness!