Fisher & Paykel WA Warehouse

JMW Concepts 

on Google

a year ago

* UPDATE: After being in touch with online chat I was told "I was correct" in my review. I was then told I could possibly have express postage and I would be transferred to the parts department, I was finally told no one was available and to call parts myself. ..The same people I've already called and was told express wasn't an option. It's all a bit too hard and confusing, I just need a part. A week wasted with 'customer support' and I'm confident to say we will never buy another Fisher and Paykel product. Well done team! *... read more

Maykl B 

on Google

a year ago

Very poor quality off after care service! We book appointment for servis our dishwasher for today 8/9 for 7am nobody shows up at our doorstep so we call them 8.30am what is happening they said our appointment disappeared due to comp upgrade overnight but the technician is coming after 10.30am and he will be calling us 1hr before coming. At 1pm we call the service Fisher & Paykel again and they said that no one is available and next free appointment will be 15/9 and they can't do nothing with our situation! This is absolutely... read more

Kerrie Colwell 

on Google

2 years ago

Almost 10 weeks without a fridge / freezer. The compressor on our 13month old unit failed. Can not get our model. Like capacity unit is more expensive, company is saying it is an upgrade and want us to pay additional costs. They are happy to refund us what we paid, but won't take into account the price increases on products. Absolute appauling customer service. Still waiting for management to contact us. Now with consumer protection. Not fair when you purchase in good faith.Will never use this supplier again. Quite upsetting... read more

Chris K 

on Google

4 years ago

Easy to find. New building. Good set up. Clean 

Alkim Ozaygen 

on Google

4 years ago

Very bad service. I had to take a day off work to attend the appointment for them to repair my refrigerator. They also told us to empty and turn off our refrigerator 24 hours before the service. We waited for them starting from 7am, however, they cancelled without telling us. It was a very bad idea to buy a Fisher & Paykel.