Firstpoint Inc

Naesha D. 

on Yellow Pages

9 years ago

If I could give it no stars I would. The lady that I spoke with was rude, kept cutting me off as I was talking, and was in no way helpful. Every time I said something she would speak with a clear attitude. She kept trying to tell me why my account was collections and would get mad when I would tell her she was wrong and I KNOW why it is in collections. I have no idea how she has a job still or how this company is still in business since they are no help. 

Dan V. 

on Yellow Pages

9 years ago

I have had the worst possible experience with this this collection agency, the rep I recently spoke with was very rude and condescending. I reached out to them because NGI did not notify them as promised after making a final payment and was sent to collections for a $33 bill that was already payed. I faxed the proper documentation showing I paid them but they still did not want to remove it off my credit report. After explaining this to the rude man he started laughing as if this was amusing to him, he stated I was at fault ... read more

P M. 

on Yellow Pages

10 years ago

I agree with gso-local, stating this is a miseraby run business. Threating, rude and lying customer serv reps. After two YEARS from my auto accident I started recieving calls from this collection agency FirstPoint Collections in Greensboro, NC. This was in reference to an ambulance bill, as I was transported to the hospital. The rep I spoke with when I called (after a voice mail I got saying "very urgent that I call back" so I did. The rep asked me if I live at some address, I have NO IDEA where they were talking about. I to... read more

gso-local 

on Yellow Pages

12 years ago

This is a miserably run business - they lie to consumers about Collection issues, and will only resolve the issues after months and threats with legal action. They know what they are doing is wrong, but they continue to hurt consumers anyway solely for profit.