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FirstEnergy

1.5

About this business

Location details

Address Lane, Selma, AL, 36703, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.522 reviews
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brian bucklew's profile image
brian bucklew 
on Google
a month ago

The worst customer service. If it gets turned off for any reason, they rush to disconnect, but grab their feet to reconnect. Then there was April 2025, when nearly everyone in the area had an outrageous bill, many over $400-$500, even those who rarely use electricity had a major increase. By the way, government subsidies already paid customer bills, we are just charged extra. FE exists to extract as much capital from working class people as possible. I hope someone files a class action lawsuit on these scammers at some point... read more

Kim Brubaker's profile image
Kim Brubaker 
on Google
3 months ago

The worst electric company we've ever had. 

Chad Guthrie's profile image
Chad Guthrie 
on Google
3 months ago

Web site to pay bill is always down 

Kenneth Kiracofe's profile image
Kenneth Kiracofe 
on Google
4 months ago

Terrible monopoly. 

Noah Taveras's profile image
Noah Taveras 
on Google
9 months ago

Absolutely egregious! This company is a complete joke! They charge you to over 5 bucks to pay YOUR bill? Which keep in mind isn’t fully accurate because it’s an estimate and I know damn well they overcharging all of us. This company and all the ones chained to it… reported to the better business bureau. If nothing has changed I WILL be contacting my lawyer. Believe it. 

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Frequently asked questions about FirstEnergy

How is FirstEnergy rated?

FirstEnergy has a 1.5 star rating with 22 reviews. 

When is FirstEnergy open?

FirstEnergy is closed now. It will open at 9:00 a.m. 

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