FirstBank

Nathaniel Moon 

on Google

10 months ago

Bad service 

candace cooley 

on Google

11 months ago

This bank is hy FAR the absolute WORST bank I have ever used. They can’t even order a check book!!! They told me to go to Offife max…it’s not their job to order check books!! Haha !! My business debit card hasn’t worked in the entire time I have banked here! (over a year) You can be physically in the bank and they tell you to CALL a 800 number for assistance. Chelsea and Kayla definitely are not motivated to satisfy their customers! I make every effect to transfer any balance I have to CHASE whom is trustworthy.! 

Justin Roach 

on Google

a year ago

This bank does legal steeling from the customer. Do not bank with this bank. I was brought in on there CD rates and you don't get what they say back. They have no problem loading you full of fees that should not be there.They nickel and dime you and put it on you why they are doing that. 

Wes Yelvington 

on Google

a year ago

I’m not even a customer here, but went in with a friend who has a business account here. My friend had some problems with her account and was trying to get it solved. I was disappointed in the customer service and watching her frustration has steered me away from ever being a client. So disappointing. 

Michael Antalek 

on Google

a year ago

I had multiple business and personal accounts at first bank and received such bad service at this branch that I closed every last one of them and went back to Wells Fargo (that’s saying something). I asked for a manager at the teller line, the vice president showed up (runs the place apparently) and no better service. Truly awful.