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FirstBank

2.6
  • Banks
  • Colorado Springs, CO

About this business

Location details

1010 W Baptist Rd, Baptist Rd, Colorado Springs, CO, 80921, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.621 reviews
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Mitch Shurgot's profile image
Mitch Shurgot 
on Google
9 months ago

I’ve had multiple frustrating experiences with Arianna, a teller at First Bank. Every time I’ve worked with her, even for something as straightforward as cashing a check, there seems to be an issue. Rather than offering solutions or assistance, she comes across as unhelpful and dismissive. I expect a bank teller to provide support and make transactions smooth, but that has not been the case here. I’ve started avoiding her line altogether because I know I’ll leave the bank more frustrated than when I walked in. I hope the ban... read more

K B's profile image
K B 
on Google
a year ago

I've been in twice to cancel my account and they can't seem to get it right so I guess I'll go to a different location to see if they can cancel my account for a third time. Should have known when the girl called over two different people to help her three separate times. Incompetent employees. 

Anonymous's profile image
Anonymous 
on Google
a year ago

I've been in twice to cancel my account and they can't seem to get it right so I guess I'll go to a different location to see if they can cancel my account for a third time. Should have known when the girl called over two different people to help her three separate times. Incompetent employees. 

Brandon Dunn's profile image
Brandon Dunn 
on Google
a year ago

I’ve had a lot of poor experiences with bank’s specifically ENT, and Chase (uggh Chase). First Bank at the Jackson Creek Branch has always been really reliable with great customer service, and really no hassle. Like all the people and the products they have are pretty good for what they are 

John Gast's profile image
John Gast 
on Google
a year ago

Based on other reviews I just read, I see my experience with this branch is the norm. I have had many bank accounts and loans over the decades at First Bank. Now there is one small account. Several rude employees have been there for years. When new people get added to the staff, they mirror the whining, snivelers that are multi-year seat warmers. I do my best to show up only a few times a year and each time I am reminded why 99% of my banking is moved. There is never anyone in the branch other than the seat warmers with rude... read more

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Frequently asked questions about FirstBank

How is FirstBank rated?

FirstBank has a 2.6 star rating with 21 reviews. 

When is FirstBank open?

FirstBank is closed now. It will open on Monday at 9:00 a.m. 

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