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FirstBank

4.3

About this business

Location details

720 Gallatin St SW #150, Suite 150, Huntsville, AL, 35801, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.386 reviews
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Wes McCurry's profile image
Wes McCurry 
2 weeks ago

We have had a very disappointing experience with FirstBank. Communication has been poor, and compared to other banks we work with, the process has been unnecessarily difficult. In two separate situations involving two different businesses, FirstBank required us to put up additional collateral to keep loans in place, even though we did not feel it was necessary, given our overall collateral position and how other banks have handled similar relationships with us. Our experience has been that FirstBank continues to ask for more... read more

Elisabeth Miller's profile image
Elisabeth Miller 
3 months ago
Jim Morris's profile image
Jim Morris 
9 months ago

Southern States Bank was a MUCH better, much more service minded bank before FirstBank bought them. FirstBank could care less about service, they're downright rude when it comes to helping with my banking issues brought about by the death of my wife and they could care less about me, the customer. The teller was anything but helpful and the branch manager is arrogant and disrespectful. I can't think of any reason to have a bank account here and will soon be doing something about it. I just can't stand being treated disrespec... read more

Beth Boldt's profile image
Beth Boldt 
10 months ago

They take foreign checks !!! They are helpful. 

lotusillusion's profile image
lotusillusion 
a year ago

Worse experience I've ever had w/ a bank in my life.. and I'm old so that's a long time. lol. Amy rarely returns calls and is very difficult to communicate with on the rare occasions we connect. I've gone in circles for many months re: a second mortgage issue and she refuses to help resolve this manner. Most unhelpful person and bank I've ever dealt with. 

Frequently asked questions about FirstBank

How is FirstBank rated?

FirstBank has a 4.3 star rating with 86 reviews. 

When is FirstBank open?

FirstBank is closed now. It will open tomorrow at 9:00 a.m. 

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