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FirstBank

3.3

About this business

Location details

4925 N 20th St, Phoenix, AZ, 85016, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.335 reviews
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Mark Hegenbart's profile image
Mark Hegenbart 
a month ago

I have nothing but amazing things to say about this bank. While I don't go into the location much; I have multiple companies I own that bank here and the online and over the phone service is fantastic! First Bank nearly always bends over backwards to do everything possible to help me and I would say I'm a fairly difficult customer with complex business needs and I even live out of country. Great regional Bank! 

Abeli Cervantes Hernández's profile image
Abeli Cervantes Hernández 
2 months ago
CherTheVison's profile image
CherTheVison 
2 months ago
Betty Dehart's profile image
Betty Dehart 
6 months ago

Avoid at all costs...save me so let me tell you why....My reply to the BBB info given by the bank. I called and called. I was assured it would be within 10 business days. I want a copy of the banks written policy on this. They did not even attempt to negotiate until the 10th day. What good was the new bank card because my account was minus till my one a month SS check Came thru. I have had 3x $300.00 apple gift cards charged to my bank =$900.00 The Bank assured me it would be less than 10 days, now it is past the 24 days! He... read more

Betty Dehart's profile image
Betty Dehart 
6 months ago

Avoid at all costs...save me so let me tell 

Frequently asked questions about FirstBank

How is FirstBank rated?

FirstBank has a 3.3 star rating with 35 reviews. 

When is FirstBank open?

FirstBank is closed now. It will open at 9:00 a.m. 

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