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FirstBank

3.2

About this business

Location details

4925 N 20th St, Phoenix, AZ, 85016, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.229 reviews
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Michael Arnold's profile image
Michael Arnold 
on Google
3 weeks ago

The best experience I've had with a brick-and-mortar bank so far. No unnecessary frills or thrills—just honest, no-nonsense banking. I appreciate being able to speak face-to-face with seasoned professionals who bring decades of experience in managing my finances. Thank you. Michael Phoenix, Arizona 

Ron Miller's profile image
Ron Miller 
on Google
a month ago

Robyn and her team are first class! Love those guys! 

Olivia Madrid's profile image
Olivia Madrid 
on Google
5 months ago

They keep sending paperwork to the wrong address, and even after confirming my address they still did not send a check correctly. They closed my account because of it, even though it was not my fault 

Darek U's profile image
Darek U 
on Google
a year ago

atm out of service more often than not. I spend more time at other banks ATMs than FirstBank - guess that’s a sign to switch. 

Sherese's profile image
Sherese 
on Google
a year ago

Great bank terrible branch. If you could avoid this branch do so. The bank itself is great but the customer service at this branch is terrible. They are rude and aren't very helpful. Walked in to help someone open an account, waited there because everyone was "busy" I guess finally sat down with someone and she had an attitude as if we ruined her day by coming in. Needless to say we never opened that account. 

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Frequently asked questions about FirstBank

How is FirstBank rated?

FirstBank has a 3.2 star rating with 29 reviews. 

When is FirstBank open?

FirstBank is open now. It will close at 6:00 p.m.  

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