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First Tire & Automotive
- Automotive
- Katy, TX
About this business
First Tire & Automotive has been providing professional automotive services to our neighbors in Fort Bend County for over 25 years. As a full service auto repair shop, with three locations in the Sugar Land area and one in the Katy area, we provide our customers with any auto maintenance or repair service necessary to keep their vehicles healthy and safe. Our technicians are ASE certified ensuring that you will receive service that is completed correctly and at the top of industry standards.
Location details
23450 Highland Knolls Dr, Katy, TX, 77494, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I had a fantastic experience at First Tire & Automotive in Cinco Ranch! I stopped by to get my oil change light and tire pressure checked, and from the moment I walked in, I felt welcomed and respected. James Torres, the manager, went above and beyond! He was kind, patient, and explained everything in a way that made me feel informed and at ease. No rush, no pressure, just genuine customer care. His calm professionalism really stood out. This location is my absolute go to!
First time at First Tire and it was an impressive and phenomenal experience, which I do not say lightly. I rarely give reviews, but this place is deserving of one. Two of my tires were leaking air from nails and had wear and tear that their team found. Nick was my advisor and he thoroughly explained in detail my services and options, his recommendations, estimates, and answered my questions. He went into depth about AWD vehicles having stricter tire specifications to prevent damage to parts of the car. Also explained an iss... read more
Nick was fantastic! He listened to me took my suggestions and advised me that they would only know for sure how much it would be after they got everything apart. It was a 4 wheel disc brake job and the front rotors were deeply worn so it wasn’t cheap but Nick didn’t overcharge me for parts like so many other places love to. They treated me fairly gave me a heads up on some needed items and fluid change getting close to needing done. I’ll be going back to take care of a few needed items soon. Brought the vehicle back for tho... read more
Just left First Tire and Automotive here in Katy, and I've got to give them props. When my daughter's car needed some attention, I swung by, and Nick was the guy who took care of us. And let me tell you, the service was great. Nick didn't mess around. He was very helpful and honest, just a straight shooter from the get-go. No trying to upsell me on stuff I didn't need or baffling me with jargon. He laid out exactly what was going on, what needed fixing, and what it would cost. It was a completely straightforward service, whi... read more
I had to replace my engine and this shop made the whole process so much easier. Their customer service and communication were excellent — they kept me updated every step of the way and handled everything smoothly with my warranty company. The work they did was top-notch. Highly recommend if you’re looking for a trustworthy and professional shop! Thanks James, Nick and the whole FTA staff! I truly appreciate you guys.
Frequently asked questions about First Tire & Automotive
How is First Tire & Automotive rated?
First Tire & Automotive has a 4.8 star rating with 402 reviews.
When is First Tire & Automotive open?
First Tire & Automotive is closed now. It will open tomorrow at 7:00 a.m.
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