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First Tech Federal Credit Union
- Credit Unions
- Loveland, CO
About this business
Specialties Unlike banks, we exist to serve our members, not to make a profit. Instead, we put our time, money, passion, experience, smarts, elbow grease and whatever else we can muster up to work for you. It's our secret weapon that turns promises into action: investment in you. This investment in your future takes many forms, whether it's our personalized member services that will help jumpstart your financial goals or our industry-leading services and competitive loan rates. We don't do all of this for stockholders (we do... read more
Location details
1371 Sculptor Dr, Loveland, CO, 80537, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
First tech has about the worst customer service I've ever experienced from a bank or credit union. Will be getting away from them at my earliest convenience. They have dropped my credit by 120 points over a mistake due to their confusing paperwork. Never sent a late payment, and they are not willing to reverse marks with the credit bureau even with a physical paper trail on their end showing payments made on time.
Customs service has gone down hill. I get that it is Saturday and you want to go home but your customers that arrive before 1 when you close you should help not look at them dumbfounded that you locked the door before your posted closing time. Wish Christian was there he is always helpful and amazing to work with
I have never ever complained about this institution. I have never had a bad experience and consistently leave good reviews. I went into the Loveland branch the other day and tried to see if I could get my name on my account updated to my new married name and I was refused service because I didn't have my new ID yet. I did have 2 other forms to provide in the form of my new SSC and my marriage license but still was turned away. I was so frustrated. I have been with this place since the 90s and I have never felt so disregarded... read more
Update: First Tech is NO HELP AND CANT GIVE US A REASON ON HOW WE GOT CHARGED THOUSANDS OF DOLLARS AFTER PAYING OFF A LOAN. Paid off a loan early.. 2 years go by without a call or emails and then suddenly we have debt collections contacting us saying that we owe THOUSANDS of dollars to First Tech.. called the credit union and they told us there was a fee for paying it off early. No one let us know and now that fee has turned into thousands of dollars that they sent to collections even though First Tech didn’t call us to let ... read more
Customs service has gone down hill. I get that it is Saturday and you want to go home but your customers that arrive before 1 when you close you should help not look at them dumbfounded that you locked the door before your posted closing time. Wish Christian was there he is always helpful and amazing to work with
Frequently asked questions about First Tech Federal Credit Union
How is First Tech Federal Credit Union rated?
First Tech Federal Credit Union has a 3.5 star rating with 28 reviews.
When is First Tech Federal Credit Union open?
First Tech Federal Credit Union is closed now. It will open at 9:00 a.m.
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