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First National Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a range of banking, investing, asset management and other financial and risk management products and services. The company serves more than 38 million consumers and small businesses with more than 5,800 retail banking offices, nearly 16,700 automatic teller machines and online banking with approximately 14 million active users. Bank of America is one... read more
241 E Saginaw St, Ste 300, East Lansing, MI, 48823, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:30 a.m. to 5:30 p.m. | |
Tue | 8:30 a.m. to 5:30 p.m. | |
Wed | 8:30 a.m. to 5:30 p.m. | |
Thu | 8:30 a.m. to 6:00 p.m. | |
Fri | 8:30 a.m. to 5:30 p.m. | |
Sat | Closed | |
Sun | Closed |
Gracias First National Bank Of America,Personal muy amable y profesional.Fue muy rpido el proceso .Muchas gracias ??
Business response:
Thank you so much for your kind words and for choosing First National Bank of America! We're thrilled to hear that you found our staff to be friendly and professional. If you have any further questions or need assistance in the future, please feel free to reach out. Have a great day!Muchas gracias por sus amables palabras y por elegir First National Bank of America! Estamos encantados de saber que nuestro personal le pareci amable y profesional. Si tiene ms ********* o necesita ayuda en el futuro, no dude en comunicarse con ... read more
Gracias first national Bank and MR ******* muy profesional culminamos el proceso con xito
Business response:
Gracias por la resea! Nos alegra saber que ******* pudo ayudarte en tu viaje. Apreciamos mucho tu confianza!Thank you for the review! We are happy to hear that ******* was able to assist you on your journey. We greatly appreciate your trust!
Muchas gracias a nuestro ejecutivo de prstamos ************ a First National Bank son lo mejor desde el primer da que hablamos con ellos fueron muy amables ,siempre mostrando su profesionalismo y sobre todo se enfocan en lo que sus clientes quieren, la verdad estoy muy contento y agradecido que logramos el objetivo de nuestros prstamo para nuestra nueva casa ?? , gracias ya que sin su ayuda nada ****** sido posible ... thanks guys you are the best
Business response:
Thank you for your heartfelt feedback! We're thrilled to hear that your experience with ****** and First National Bank of America has been exceptional. Providing excellent service and ensuring our customers' needs are met is our top priority, and we're glad that ****** and our team demonstrated professionalism throughout the process. We love ********************** in their life's adventures and are honored to be a part of yours. Congratulations on your new home!
*************************** was our Loan Agent and she was wonderful from the very first phone call I made to seek financing for our condominium property. She was personable, very knowledgeable and worked very hard and quickly to get our loan application approved. One of the best experiences we have ever had. Thank you so much!!
Business response:
Thank you for your feedback, *******! Were happy to hear that ***** was personable and knowledgeable throughout the financing process. We truly appreciate your kind words and your trust in us. Congratulations on your new condominium property!
Our loan ******** ********** along with her team, provided excellent service and communication throughout the process.
First National Bank is the worst. We had fradulent activity on an account that we had when we ************ refinanced. The account was for the equity which we never used. Someone got into it and drained over $5k over the period of 4-5 months. After hours at a local branch signing papers and hours on the phone, I have been told they will not reimburse for anything over 60 days. This bank is a joke. STAY AWAY!
Be careful before dealing with this institution.I called all of the phone numbers for this bank today so that I could get the proceeds from my CD that matured yesterday. Nobody answers the phone but they say to leave a message. They did not call me. I finally got to a person and they said that I needed to get transferred to an online customer service person. Well it went to voice mail. i called right back and ******* said that she would send me an e mail to fill out a request to get my funds. Well, she did not send anything.... read more
We can not be happier with our experience with First National Bank. ********* made the process smooth and enjoyable. She was always available to answer any questions or concerns and helped guiding us with all the decisions that needed to be made. We highly recommend first National to everyone without any reservations. They have helped us achieving our dream! Thank you ********* for all your help!
Business response:
Thank you for the review, ******! All of us at FNBA are happy to hear you had a great experience with *********. We are honored we were able to assist you and help you achieve your dream. Congratulations on your new home!
We are super happy today as a Homeowner....the process looked daunting and exhausting after a couple of attempts and it only took one email to the right person that made us proud homeowners of a new construction property. I must commend the efforts and leadership of *************************************, very thorough, diligent and most importantly compassionate.. She worked with us every step of the way, setting expectations of what is coming and how to navigate it. We worked with multiple employees during the pre approval,... read more
Business response:
Thank you for such a kind review! All of us at FNBA are honored that we were able to help secure financing for your new home and are ecstatic to hear about your great experience with *********, *****, and *********. We know how daunting the home purchasing process can be so we strive to make it as straightforward and simple as possible. Congratulations on your new home!
First National Bank of America has a 4.5 star rating with 309 reviews.
First National Bank of America is closed now. It will open at 8:30 a.m.
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