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First National Bank
- Finance
- Rockville, MD
About this business
Location details
451 Hungerford Dr #101, Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This branch is the worst I have ever visited in my life. A lady who seems to be the representative in a very bad way, treating the employees and the customers badly, yelling in a very horrible way.
FNB has been charging us unauthorized monthly service fees for the past 12 months—$110 per month—without any explanation or agreement. We've requested a refund multiple times, and they are refusing to return the funds. This isn’t an isolated incident. According to the Better Business Bureau, FNB has a recurring pattern of similar complaints from other customers, many of whom cite unjustified fees and poor customer service. Beware before banking here—especially if you expect transparency, integrity, or accountability.
I usually do not write reviews but I thought this is my responsibility to make other people aware of my horrible lifetime experience. Today, I went to withdraw some money, and the manager, Julia Omatade, was extremely rude and aggressive—not just with me, but also with two other poor employees. I’ve decided to close my account because of this experience. I recommend avoiding this lady and this branch.
No stars. STAY AWAY. BUYER BEWARE. RUN! If your experience has been as bad as mine, don't keep it to yourself. Tell everyone to AVOID THIS INCOMPETENCE! I've had accounts at 20 different banks over my 6 decades and never had the competence and rudeness issues I've encountered at this bank. You don't want a troubled relationship with a poorly operated bank. You will pay and pay in hassles for those few cents you saved on an interest rate that is a sliver lower. Some banks shouldn't be licensed and this one one. I'm sorry that... read more
Frequently asked questions about First National Bank
How is First National Bank rated?
First National Bank has a 1 star rating with 9 reviews.
When is First National Bank open?
First National Bank is closed now. It will open on Monday at 9:00 a.m.
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