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First National Bank
- Finance
- Rockville, MD
About this business
Smart ATM branch: Deposit cash & checks without an envelope. First National Bank, one of the region's leading full-service banks, has been committed to the residents and businesses in our communities for more than 150 years. Through a network of hundreds of convenient branch offices, First National Bank provides customers with innovative products and services delivered by local employees with local decision-making. For comprehensive money management solutions delivered with personal service, visit First National Bank today. ... read more
Location details
451 Hungerford Dr #101, Rockville, MD, 20850, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
FNB has been charging us unauthorized monthly service fees for the past 12 months—$110 per month—without any explanation or agreement. We've requested a refund multiple times, and they are refusing to return the funds. This isn’t an isolated incident. According to the Better Business Bureau, FNB has a recurring pattern of similar complaints from other customers, many of whom cite unjustified fees and poor customer service. Beware before banking here—especially if you expect transparency, integrity, or accountability.
I usually do not write reviews but I thought this is my responsibility to make other people aware of my horrible lifetime experience. Today, I went to withdraw some money, and the manager, Julia Omatade, was extremely rude and aggressive—not just with me, but also with two other poor employees. I’ve decided to close my account because of this experience. I recommend avoiding this lady and this branch.
No stars. STAY AWAY. BUYER BEWARE. RUN! If your experience has been as bad as mine, don't keep it to yourself. Tell everyone to AVOID THIS INCOMPETENCE! I've had accounts at 20 different banks over my 6 decades and never had the competence and rudeness issues I've encountered at this bank. You don't want a troubled relationship with a poorly operated bank. You will pay and pay in hassles for those few cents you saved on an interest rate that is a sliver lower. Some banks shouldn't be licensed and this one one. I'm sorry that... read more
I'll be closing my account here in the next week. Every time I come something is wrong . I'm always greeted by julia(maybe Julie ?) who is just as loud and abrasive as it gets. ATMs down, systems down, anytime I've actually done something successfully here it has never been completed in less than 30 minutes. I'm just so turned off to the entire bank at this point. Wells and navy fed have been exponentially better
Frequently asked questions about First National Bank
How is First National Bank rated?
First National Bank has a 1 star rating with 8 reviews.
When is First National Bank open?
First National Bank is closed now. It will open at 9:00 a.m.
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