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First Merchants Bank

2.4

About this business

First Merchants Bank in Fort Wayne, IN provides our clients with broad financial services delivered by bankers who are known and trusted in their communities. As one of the largest financial institutions in the Midwest, we offer commercial banking, personal banking, auto loans, treasury management, personal loans, and home mortgage lending. For your convenience, we provide personal and business online banking and mobile banking via our mobile app. First Merchants Banks also provides ATM only locations so you have greater acc... read more

Location details

6751 W Jefferson Blvd, Fort Wayne, IN, 46804, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
2.413 reviews
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Jessica Raye's profile image
Jessica Raye 
on Google
10 months ago

This is most bullshit bank I’ve ever been too. I have banked with them twice now trying to give multiple chances, and I’m constantly let down. Most recently I deposited a hefty amount of cash the day before. Keeping track of my finances there should have been no reason I was denied at the grocery store. Call the bank and what happened?! Computer error they lost my money and put my account in the negative! Plus there’s no way to stop your card from going into the negative like all other banks. Save your effort don’t bank here... read more

Tammy Brandner's profile image
Tammy Brandner 
on Google
a year ago

The people at the bank are very friendly and very nice… When I opened my account, I was told about a referral reward for me and my friend each earn $50 I got my $50 card but my friend still hasn't and we've contacted the bank five times and have been told that they spoke to the manager and still after a month of complaining and trying to remember to follow up. We still don't have anyone helping us. We contacted the bank About this a month ago and we've contacted them four or five times since then and the last person we spoke... read more

Sir CES's profile image
Sir CES 
on Google
2 years ago

I don't know why the reason for the bad reviews. We started banking here to get away from the credit unions we use. I have been so helpful and so friendly. 

Davey Heritier's profile image
Davey Heritier 
on Google
2 years ago

1-star is too many. Untrained, unaware, and dangerous banking. Tellers & management are inept in any responsibility to their clients and the branch manger on Jefferson is indignant and rude. Looking forward to a response from this so I can hopefully reach someone who cares about this banks reputation. 

Corey Gaudette's profile image
Corey Gaudette 
on Google
2 years ago

Bank teller gave my license to another person in the drive thru. Called the person to get them to return it, they said they would return it the next day instead. Said person did not return it as stated. Best I can get from anyone at the bank is we're sorry we'll Fed Ex it as soon as we receive it. The lack of concern in this oversight is frustrating. Glad to know some random person has my info and can do with it as they please. Thanks for the great experience. I recommend putting your money elsewhere if this is your bank. 

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Frequently asked questions about First Merchants Bank

How is First Merchants Bank rated?

First Merchants Bank has a 2.4 star rating with 13 reviews. 

When is First Merchants Bank open?

First Merchants Bank is closed now. It will open tomorrow at 9:00 a.m. 

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