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5812 Village Dr SW, Wyoming, MI, 49519, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This is a revised review now that my father has been living there three years. While the building is very nice, the rooms spacious, and the interior facilities lovely, the care is absolutely NOT where it should be. The owning company, Granger, is more interested in profit than resident care. Since my dad moved in they have gone through FOUR executive directors, multiple lower level directors, and they can't keep sufficient care staff to care for the residents. Temp workers are now the standard which do not give the same leve... read more
Looks like a beautiful place was only there watching my granddaughter dance for them.
Our experiences started very positive when my Uncle moved in to the facility in December 2019. Once American House bought out First & Main and fired the 2 individuals that knew the residents the best it took a turn for the worst. Resident's walk around in soiled clothes with no staff to be found and there is not a good way to get in touch with them. They fail to be responsive to families or resident needs. It feels as though several of the staff members are not qualified for the positions they are in. Documentation and follo... read more
First & Main of Metro Health Village has a 3.8 star rating with 22 reviews.
First & Main of Metro Health Village is open now. It will close at 6:00 p.m.
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