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First Light Mooloolaba, Ascend Hotel Collection
- Hospitality
- Mooloolaba, QLD
About this business
Location details
25 First Ave, Mooloolaba, QLD, 4557, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
Despite the name, this is not a hotel. I didn't see on-site staff, and we had to self-check in at 4pm on a Saturday afternoon. There aren't even any parking spots for guests who are checking in. The room was pretty much as expected, but we paid premium rates during a busy period, and this didn't feel anywhere like a premium experience.
Booked through Booking.com. Upon booking realised I booked the wrong dates so cancelled within 30 seconds of making the booking. Received confirmation in writing the booking was cancelled at $0 charge. See attached photos of emails. Booking cancelled yet still the hotel kept the booking open - we received voicemails whilst overseas saying room was ready yet the room was cancelled months earlier. Made contact with booking.com and the hotel via booking.com. Both booking.com and the management of this hotel don’t want to take r... read more
This may be biased since we only stayed one night. The location is fantastic being one street over from the main drag and the beach, and it still had beach views and very close walking distance to bars, cafes, and everything Mooloolaba has to offer. I would stay here again
W stayed at First Light, and it was okay. The units are large and clean. We had a mountain view, which was great. The location is very convenient. But that's where the good stuff ends! The building is located behind another high rise, so zero beach views. I was told there is a surcharge of $50 on Friday and Saturday nights. Apparently, they usually charge $100 per Friday and Saturday. And they take a $300 deposit, BUT you don't get that back for over 7 days?!? When i questioned the above, I got attitude from the manager. I w... read more
We stayed at First Light in April as we were getting married on the beach at Mooloolaba. Our whole family stayed at the hotel. The rooms were great. Clean and stocked with everything you need. Beds are comfortable. We ended up getting married on the balcony of the penthouse due to rain and it was amazing :)
Frequently asked questions about First Light Mooloolaba, Ascend Hotel Collection
How is First Light Mooloolaba, Ascend Hotel Collection rated?
First Light Mooloolaba, Ascend Hotel Collection has a 3.8 star rating with 78 reviews.
When is First Light Mooloolaba, Ascend Hotel Collection open?
First Light Mooloolaba, Ascend Hotel Collection is open now. It will close tomorrow at 12:00 a.m.
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