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First Horizon Bank

3.3

About this business

Location details

1000 S Main St, Kernersville, NC, 27284, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.37 reviews
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K M's profile image
K M 
on Google
6 months ago

I deposited cash into the ATM and then was shown a message saying “Error, this ATM is not accepting deposits at this time” and didn’t get my cash back NOR did it show up in my account. I drove around to the window to ask for assistance regarding this issue and was spoken to by 3 different people, 2 which had very poor attitudes & smart remarks to be working in customer service, and was told to just come back tomorrow because it was 4:59 and they were “closed” or dispute through the app. Better attitudes would be appreciated ... read more

Mark Stamper's profile image
Mark Stamper 
on Google
a year ago

Great bank! super fun to go in and see them , makes you feel good  

Eugene Blount's profile image
Eugene Blount 
on Google
a year ago

My wife and I have been banking with this bank for years. We were glad to see the same friendly faces when the bank changed from SunTrust to First Horizon. The 5-Star customer service we have always received from Ashley Snead, Universal Banker and David Baker, Insurance and Annuities has been exceptional. To illustrate, Ashley made wiring money to our clients an easy process. Moreover, when I needed a new ATM card David made me one right on the spot at the branch. Everyone is always so helpful and friendly making you want to... read more

Renee Knight's profile image
Renee Knight 
on Google
2 years ago

Absolutely had the best experience opening a business account today. Larissa is amazing! Best customer service we’ve had in a long time! 

Marshall Clark's profile image
Marshall Clark 
on Google
2 years ago

Terrible bank 

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Frequently asked questions about First Horizon Bank

How is First Horizon Bank rated?

First Horizon Bank has a 3.3 star rating with 7 reviews. 

When is First Horizon Bank open?

First Horizon Bank is open now. It will close at 5:00 p.m.  

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