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First Honda Simi Valley Service
- Hospitality
- Simi Valley, CA
About this business
Location details
2283 First St, Simi Valley, CA, 93065, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I came to the Honda service center seeking expert help for an emissions issue on my niche vehicle, trusting their specialized knowledge and accepting the high cost for quality work. While the staff were friendly and initially provided a solution, the $2,000 repair didn’t resolve the issue. A week later, it was revealed the actual problem was a catalytic converter, leaving me with the same unresolved issue and facing an additional $5,000 repair cost. I walked away a very unhappy customer with less money in my account and no r... read more
Ryan was very professional and had top notch customer service. Get your car work done here . They also have free coffee water and Hotchoclate.
Ryan was very professional and had top notch customer service. Get your car work done here . They also have free coffee water and Hotchoclate.
started this encounter over the phone with bob a manager that was apparently just helping out this store, I verified the make, model and trim of the car i wanted and bob sure enough said yes i have that in stock I also texed him verifying this so no discrepancies arose when i arrived but little did i know i should have had him tell me he did via email or text or perhaps another employee as witness because when i got there he said he in fact did not have that exact vehicle and did not in fact tell me twice over the phone over... read more
The "consultant" that answers the phones (when this dealership decides to answer the phones) talks over you. She needs to learn to listen. Why aren't the Service Advisors answering? Many other Honda dealers are as busy if not busier, and they still answer their phones along with their other tasks.
Frequently asked questions about First Honda Simi Valley Service
How is First Honda Simi Valley Service rated?
First Honda Simi Valley Service has a 2.8 star rating with 5 reviews.
When is First Honda Simi Valley Service open?
First Honda Simi Valley Service is closed now. It will open at 9:00 a.m.
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