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First Hawaiian Bank Kapiolani Branch

2.3

About this business

First Hawaiian Bank was founded in 1858 and is Hawaii's largest bank. First Hawaiian is a full-service financial institution offering consumer and business banking services, online banking, deposits, loans, credit cards, mortgages, wealth management, trust, investment and insurance products. The bank has 62 branches in Hawaii, Guam and Saipan. 

Location details

1580 Kapiolani Blvd, Honolulu, HI, 96814, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
Thu8:30 a.m. to 4:00 p.m.
Fri8:30 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.359 reviews
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Chehun Kim's profile image
Chehun Kim 
on Google
4 weeks ago

Not a review about location but for the bank. I am a military member and didn't use an account for a while and got changed for dormant fees for months without getting reached out. I couldn't reactivate or close it on the phone and had to go into a branch. And they wouldn't wavie fees unless i went to different branch... 

brock samson's profile image
brock samson 
on Google
2 months ago

This is the worst banking experience I have ever had. FHB has completely failed to meet its obligations when it comes to releasing funds via the Zelle app in a timely manner, causing personal financial injury. On top of that, I had to wait on hold for 4 hours while abroad, being charged by the minute, only to finally reach someone who was completely unhelpful. Sadly, this wasn't an isolated issue—every representative I spoke to was either unhelpful or outright incapable of resolving the problem. To make matters worse, FHB do... read more

Tomo Huber's profile image
Tomo Huber 
on Google
4 months ago

One of the worst branch. Please learn to be as good as Kapahulu. Or simply clerk doesn’t have enough training or equipment is not provided to each clear correctly or something that’s affect the front desk clerk performance compared to other branch. 

Nona Haney's profile image
Nona Haney 
on Google
10 months ago

Wonderful Bank great customer service very attentive clerks 

Ray Cruz's profile image
Ray Cruz 
on Google
a year ago

Horrible service first they tried to charge me for cashier checks. When I get them free thru my account, I had to explain to the clerk these. They, being an employee, would think they would know their own policies. After this, the clerk continues to say I'm gonna go ask my supervisor if im correct which i was, and then she had me waiting for a while. After I get my cashier check and leave the premises, 10 min later I get a called saying my cashier check was voided and not only am I force to drive back but they are just clo... read more

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Frequently asked questions about First Hawaiian Bank Kapiolani Branch

How is First Hawaiian Bank Kapiolani Branch rated?

First Hawaiian Bank Kapiolani Branch has a 2.3 star rating with 59 reviews. 

When is First Hawaiian Bank Kapiolani Branch open?

First Hawaiian Bank Kapiolani Branch is closed now. It will open on Monday at 8:30 a.m. 

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