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First General Services

4.1

About this business

For over thirty years, First General Services North America has been the leading choice for property damage restoration services of property owners, insurance companies, policyholders and property managers during times of crisis and insurance claims. First General Services’ members honor their commitment to you, our customer, because meeting your expectations and restoring your life promptly and professionally is what matters. By choosing a First General Services member, you access the power of an international network... read more

Location details

1013 Old Victoria Rd Unit A, Nanaimo, BC, V9R 6Z8, Canada

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4.151 reviews
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Shannon Aines's profile image
Shannon Aines 
on Google
2 months ago

From Bev & Glen K. First General Nanaimo were prompt (same day) to respond and assess damage due to household flood. They were professional, timely and successful in addressing complexities that emerged with the job and helped keep our stress levels to the minimum. We would not hesitate to recommend First General in Nanaimo! 

Eddie Cross's profile image
Eddie Cross 
on Google
6 months ago

First General was called in when I had a water leak and I’m very happy they were. Rick was my project manager and he is efficient and very professional. Rachel was always on top of everything and could help me when Rick was busy. All of Rick,s team of tradespeople were on time, considerate and very competent at their jobs and I really enjoyed working with them. I would not hesitate to recommend First General. Eddie 

ken's profile image
ken 
on Google
6 months ago

We have items missing , and they will not respond to emails now , they told us contact your insurance company! That doesn't replace our items piss poor communication and lack of professionalism i don't recommend 

cathy li's profile image
cathy li 
on Google
8 months ago

Worst company ever, ruined my ceiling the first time replacing it then damaged my hardwood floor and denying it. Hiding the photos taken on the day showing no damage before, lying without shame, delay deny depose. No any evidence but speculation to deny paying responsibility to the damage caused by them, no honesty from leadership. If you have time and energy to play denial game with them then go ahead to hire them. 

K Barnes's profile image
K Barnes 
on Google
9 months ago

Bought our home in June 2021 hired First General Services of Vancouver Island Nanaimo in June 2021 to do what we were hoping for was a straight forward bathroom reno. Excellent demo crew, were quick and tidy, removed salvagables like the vanity with care. Did not leave any debris behind after gutting the bathroom. After demo, Ryan said he needed to get an engineer out upon finding structural exterior wall support and sill damage caused by sub-termites in the bathroom area. Ryan has not got back to us after telling us he was ... read more

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Frequently asked questions about First General Services

How is First General Services rated?

First General Services has a 4.1 star rating with 51 reviews. 

When is First General Services open?

First General Services is open now. It is open 24/7. 

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