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First General Services
- Contractors
- Nanaimo, BC
About this business
Location details
1013 Old Victoria Rd Unit A, Nanaimo, BC, V9R 6Z8, Canada
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We had water damage. work safety BC said anything pre-90 should be tested before anything gets ripped up.They come in and ripped it up and than got it tested.said it was asbestos free put these fans in and heaters blew it around for a week and then come back to us and said it was asbestos positive.i had to walk through it every night to go to bed. and the worst part is this, if we get sick it could take up to 30 years before it’s diagnosed and you can’t do nothing about it until then and the owner said yes, they were in the ... read more
Highly accommodating and professional service! Back in September, my property in Powell River suffered extensive water damage to its lower suite that needed urgent attention. I reached out to every restoration company in the area, but due to a severe rainstorm affecting many properties, no one had immediate capacity to help. I’m extremely grateful that First General agreed to step in — even though Powell River is outside their regular service area. Their team was friendly, flexible, and it was a pleasure working with them!
My neighbour had them come in. They said it would take 2 weeks but would say 3 weeks to be safe. It took over 6 weeks. They did a good job preparing but after that things went downhill. Never informed owners of when they would be coming. Went days without appearing. Communication was non existent. Final restoration was poor quality. I strongly recommend not using them.
Project management / communication end is brutal. Onsite Workers have been awesome but outside of that I have not been impressed. Water leak that damaged my ceiling at end of July has taken 2 months to fix with lots of prompting required. House was in shambles for some time. Even when I tried communicating on my end I got no response so had to elevate to my home insurance. Without the hard work of onsite staff the rating would be a 1 or 2.
Frequently asked questions about First General Services
How is First General Services rated?
First General Services has a 3.9 star rating with 59 reviews.
When is First General Services open?
First General Services is open now. It is open 24/7.
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