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First Financial Credit Union

4.1

About this business

We offer financial services for you and your entire family. We're a cooperative, so our members are part owners, which means they get lower loan rates and fees & higher savings rates because "profits" are returned to them, not to shareholders or management. Members also have a say in how we operate and what products and services they want us to offer. Our completely free checking account comes with overdraft options including free transfers from a savings account or low rate line of credit & NO minimum balance or usage requi... read more

Location details

2942 W Peterson Ave, Chicago, IL, 60659, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:30 p.m.
Tue8:00 a.m. to 5:30 p.m.
Wed11:00 a.m. to 5:30 p.m.
Thu8:00 a.m. to 5:30 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 1:30 p.m.
SunClosed
4.1115 reviews
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Adrienne Lewis-Huff's profile image
Adrienne Lewis-Huff 
4 years ago

I have been waiting for over two weeks for my debit card. This credit union needs to get with the 20th century and update the out of date system they are currently using. And stop blocking and deleting messages that you don't agree with. Whatever happened to transparency and the first amendment? 

Business response:

Adrienne Lewis-Huff, we’re sorry that you are having issues receiving your debit card. This is the first contact we’ve received from you. We do not delete comments or posts that are critical of our service, rather we use those comments to help improve our service. We will have a member of our team contact you today regarding this issue. Please feel free to DM us the best contact info you’d like us to use. We apologize again for the inconvenience. 

Erick Guerrero's profile image
Erick Guerrero 
4 years ago
Angalia Bianca's profile image
Angalia Bianca 
recommend  Recommended
5 years ago

I have been a member of First Financial Credit Union since 2012. They make you feel like family. They are always are there to answer your questions and help you with any banking needs. I cannot tell you in words how happy I am with the service that they give me and all their members. I would highly recommend anyone to open an account here. I have had nothing but good results with this bank. thank you, Angalia Bianca 

Henry Gonzalez's profile image
Henry Gonzalez 
recommend  Recommended
5 years ago

again thank you Lissette Salgado, always ready to help quickly and efficiently. 

Brandie Martinez's profile image
Brandie Martinez 
recommend  Recommended
5 years ago

We called to take care of a small payment left on our car loan. Irene was amazing! She was so helpful and polite. We have had such a wonderful experience with First Financial Credit Union over the years!! 

Kaylea Hoelscher Shuck's profile image
Kaylea Hoelscher Shuck 
recommend  Recommended
5 years ago

I really do want to recommend, but man alive, the online portal is the ABSOLUTE WORST!!!! I have to reset my account almost every single time I try to access it. It is not easy or consumer friendly and really does a disservice to your overall brand and my impression of the bank. It's unfortunate, but I am such a big online banker that this is a huge inconvenience for me and limits my interest in doing any additional backing with FFCU. 

DeeDee Desiree's profile image
DeeDee Desiree 
recommend  Recommended
6 years ago

FFCU has been my favorite credit union for over 20 years because they always provided me with quality service with a smile. 

Arturo Vazquez's profile image
Arturo Vazquez 
recommend  Recommended
6 years ago

Been here since the early 90’s. Great products, service and timely response to questions 

Star Sweetness's profile image
Star Sweetness 
recommend  Recommended
6 years ago

The staff ALWAYS GOES ABOVE AND BEYOND! FFCU is such a great bank . Highly recommend 👍 

Frequently asked questions about First Financial Credit Union

How is First Financial Credit Union rated?

First Financial Credit Union has a 4.1 star rating with 115 reviews. 

When is First Financial Credit Union open?

First Financial Credit Union is closed now. It will open at 8:00 a.m. 

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