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First Convenience Bank

2.1

About this business

Location details

2275 Gus Thomasson Rd, Dallas, TX, 75228, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 6:00 p.m.
Tue10:00 a.m. to 6:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 7:00 p.m.
Fri9:00 a.m. to 7:00 p.m.
Sat10:00 a.m. to 6:00 p.m.
Sun12:00 p.m. to 4:00 p.m.
2.144 reviews
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Mark H.'s profile image
14 years ago

Bad Math I am looking at the statement they gave me, my internet banking statement, and the phone balance... all three say I have $37.92 on my personal account. Yet, I just received $454.81 in over draft fees for four items totaling $22.39. So, my question..... does 37.92 - 22.39 = Overdraft in anyone's math? I have showed them everything they supplied me... They say it is inaccurate.....nevermind it is all their system! The same system they use when I make a deposit.... The same system on every computer at the counter..... ... read more

glenda b.'s profile image
14 years ago

HELD UP They actually stole $5,250.00 from me and then had a brain explosion and are charging overdraft fees and isf. They shall meet my attorney. 

Max S.'s profile image
14 years ago

Strange that convenience is part of their name. It's sad I can't rate lower than 1 star. I opened an account for the convenience of being able to deposit checks instead of mailing them into my regular bank. I thought this would save time. Instead, every check I deposit has a hold of some odd number of days. The latest has a hold of 7 business days. Add to this the clerk was rude and unhelpful. So I would be better off mailing checks half-way across the country than using this bank. Great. I plan on closing my account with th... read more

Lynnette C.'s profile image
Lynnette C. 
14 years ago

a positive note! My expirience has been Great with 1st convinience. I also live hand to mouth. I dont make a whole lot of money and often need help paying a light bill or buying groceries for my children. With that said I VERY OFTEN go into overdraft and I hate paying back all those fees. It quite often seem unfair. But let me tell you EVERY single time I have gone into the bank. Josh and his staff at the time absolutly help me. Even to the point of returning all of the overdraft fees and 2.50 daily fees. I understand people... read more

sarah n.'s profile image
14 years ago

ledger balance i wish i would have listened to the people who advised me about this bank and their on going customer complaints. be advised, when calling the automated number to check your balance! the amount given over the phone is not your actual balance. i can't say enough how bad this bank is. 

Frequently asked questions about First Convenience Bank

How is First Convenience Bank rated?

First Convenience Bank has a 2.1 star rating with 44 reviews. 

When is First Convenience Bank open?

First Convenience Bank is closed now. It will open at 10:00 a.m. 

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