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First Citizens' Federal Credit Union Orleans Branch
- Finance
- Orleans, MA
About this business
Location details
198 MA-6A, Orleans, MA, 02653, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:00 p.m. | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Frustrating! Have to jump through hoops to get your cash. ATM won't dispense cash. I drive around to the window to get cash. Which isn't quick. Then I have to sign for only $200 bucks and then send that back through the tube so they can finally send the cash. At least the woman at the window was pleasant. Frustrating when you are tight on time and just want to grab some cash quickly.
Local branch just closed out of nowhere due to staffing issues apparently. ATM is infrequently refilled at best, customer support on phone is very unhelpful and the next closest branch is about an hour away. I will most likely close account soon, shame since the bank was never a hassle for me before this.
Been going to this branch once a month or so for about five years. They are always extremely helpful and personable. Far and away the best bank/CU I’ve had. Obviously times being what they are we all need a little more patience with each other compared to pre-pandemic, but even with the understandable changes to how they operate I’ve never had a single experience here that wasn’t top-notch.
Went on a trip to Costa Rica, called the bank and told them EXACTLY where I was going, both the town where we stayed and the airports which I traveled through. Two days into the trip the "fraud detection" went off THREE times and I was trapped in a foreign country without access to my money. Question 1: Why did it go off at all? Question 2: Why would my card still be open if it went off twice? After finding someone with a phone and sorting that BS out, it went off a THIRD time while I was on my way home, and I was unable to ... read more
Frequently asked questions about First Citizens' Federal Credit Union Orleans Branch
How is First Citizens' Federal Credit Union Orleans Branch rated?
First Citizens' Federal Credit Union Orleans Branch has a 2.8 star rating with 12 reviews.
When is First Citizens' Federal Credit Union Orleans Branch open?
First Citizens' Federal Credit Union Orleans Branch is closed now. It will open on Thursday at 8:30 a.m.
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