First Citizens' Federal Credit Union Orleans Branch

Cary Paine 

on Google

2 years ago

Local branch just closed out of nowhere due to staffing issues apparently. ATM is infrequently refilled at best, customer support on phone is very unhelpful and the next closest branch is about an hour away. I will most likely close account soon, shame since the bank was never a hassle for me before this. 

VC Smith 

on Google

2 years ago

Been going to this branch once a month or so for about five years. They are always extremely helpful and personable. Far and away the best bank/CU I’ve had. Obviously times being what they are we all need a little more patience with each other compared to pre-pandemic, but even with the understandable changes to how they operate I’ve never had a single experience here that wasn’t top-notch. 

Drew Crossen 

on Google

3 years ago

Went on a trip to Costa Rica, called the bank and told them EXACTLY where I was going, both the town where we stayed and the airports which I traveled through. Two days into the trip the "fraud detection" went off THREE times and I was trapped in a foreign country without access to my money. Question 1: Why did it go off at all? Question 2: Why would my card still be open if it went off twice? After finding someone with a phone and sorting that BS out, it went off a THIRD time while I was on my way home, and I was unable to ... read more