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First Citizens Bank and Trust

3.4

About this business

For more than 100 years, customers have trusted First Citizens Bank with their money ... and their futures. And that's a trust we've taken seriously every day we've been in business. For every First Citizens customer, now or in the future, we make a simple promise: We will always live and work by the values that have distinguished First Citizens since the day we opened our doors. Forever First is our commitment to the people, businesses and communities who rely on us to be the best we can be. As we say in our advertising, "M... read more

Location details

4400 Six Forks Rd, Raleigh, NC, 27609, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.416 reviews
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Aiham Azoubi's profile image
Aiham Azoubi 
on Google
a month ago

I went today to open checking account, there was 5 employees , and they told me we are short in stuff you have to come back later or do online application.. 

Kathleen Clasen's profile image
Kathleen Clasen 
on Google
3 months ago

Very helpful teller, name Dallas. 

JASON SCHROEDER's profile image
JASON SCHROEDER 
on Google
5 months ago

Caution - In my experience, this location charges fees that no other branch charges. I called to complain I was only charged fees for the same type of transaction at this branch location, for differing amounts, and with only certain tellers. The branch manager, Jennifer, continued to talk to others while I was on the call with her and didn't listen to me. She attempted to quote a fee to me, but the charges didn't match. Her only response was, "I'll talk to my team". 

Orlando Parker Jr.'s profile image
Orlando Parker Jr. 
on Google
a year ago

This branch discriminates against certain groups...It is disgusting, the behaviour and customer treatment. Never had an issue in all my years banking with the downtown location, run by a Black woman. 

Bobby Browder's profile image
Bobby Browder 
on Google
a year ago

The person that helped me was nice, courteous, and informative. I think her name was Ms. Edwards. 

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Frequently asked questions about First Citizens Bank and Trust

How is First Citizens Bank and Trust rated?

First Citizens Bank and Trust has a 3.4 star rating with 16 reviews. 

When is First Citizens Bank and Trust open?

First Citizens Bank and Trust is open now. It will close at 6:00 p.m.  

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