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First Citizens Bank and Trust

3.1

About this business

Location details

4400 Six Forks Rd, Raleigh, NC, 27609, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.122 reviews
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Haley Hopkins's profile image
Haley Hopkins 
a month ago

the drive thru workers are always rude and in bad moods 

MKendall's profile image
MKendall 
2 months ago

Great friendly staff here, terrific parking, and they take care of my business. Highly recommend. Don't be a number in some system. Be a valued client at First Citizens Bank! 

William Berggren's profile image
William Berggren 
5 months ago

I have to say the day I opened a business account had First Citizens was a very dark day. This particular branch is especially bad. I walked in to make a wire transfer. There was no one in this branch except me and it was like walking into a mausoleum. The branch manager and her looks and manner fit right in with the look of the place. I asked for a wire instruction from and I was pretty much ignored. They started asking me questions. They told me I could not have my cell phone (which I was not talking on - but was turned do... read more

Katrina Hayes's profile image
Katrina Hayes 
7 months ago

First Citizens Bank has mishandled my account in multiple ways and engaged in deceptive practices. My account was closed after I reported employee misconduct, yet a refund from Nordstrom sent to my closed account in January 2023 has still not been returned — it’s been about three years now. The bank also improperly handled my report of fraud regarding a $5,000 educational service from The Speaker Lab, which blocked access to the service after I had already paid. Employees would write inappropriate things on envelopes sent to... read more

Sawood Alam's profile image
Sawood Alam 
8 months ago

Frequently asked questions about First Citizens Bank and Trust

How is First Citizens Bank and Trust rated?

First Citizens Bank and Trust has a 3.1 star rating with 22 reviews. 

When is First Citizens Bank and Trust open?

First Citizens Bank and Trust is open now. It will close at 6:00 p.m. 

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