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First Citizens Bank and Trust

3.2

About this business

Location details

4400 Six Forks Rd, Raleigh, NC, 27609, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.220 reviews
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William Berggren's profile image
William Berggren 
3 weeks ago

I have to say the day I opened a business account had First Citizens was a very dark day. This particular branch is especially bad. I walked in to make a wire transfer. There was no one in this branch except me and it was like walking into a mausoleum. The branch manager and her looks and manner fit right in with the look of the place. I asked for a wire instruction from and I was pretty much ignored. They started asking me questions. They told me I could not have my cell phone (which I was not talking on - but was turned do... read more

Katrina Hayes's profile image
Katrina Hayes 
3 months ago

First Citizens Bank has mishandled my account in multiple ways and engaged in deceptive practices. My account was closed after I reported employee misconduct, yet a refund from Nordstrom sent to my closed account in January 2023 has still not been returned — it’s been about three years now. The bank also improperly handled my report of fraud regarding a $5,000 educational service from The Speaker Lab, which blocked access to the service after I had already paid. Employees would write inappropriate things on envelopes sent to... read more

Sawood Alam's profile image
Sawood Alam 
3 months ago
Catherine brown's profile image
Catherine brown 
8 months ago
Aiham Azoubi's profile image
Aiham Azoubi 
10 months ago

I went today to open checking account, there was 5 employees , and they told me we are short in stuff you have to come back later or do online application.. 

Frequently asked questions about First Citizens Bank and Trust

How is First Citizens Bank and Trust rated?

First Citizens Bank and Trust has a 3.2 star rating with 20 reviews. 

When is First Citizens Bank and Trust open?

First Citizens Bank and Trust is closed now. It will open tomorrow at 9:00 a.m. 

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