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First Citizens Bank

3.8

About this business

Location details

1401 Highway 160 W Fort Mill, Fort Mill, SC, 29715, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.88 reviews
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Debra Lewis's profile image
Debra Lewis 
10 months ago

We received our mortgage loan through First Citizens and it was the biggest hassle we've ever been through. We had to delay closing because the process goes through 4 different people and each time, they wanted more documentation. They hold our accounts, know we have excellent credit and still required statements and information that was way beyond necessary. I would not recommend this bank for a mortgage loan! 

Alan M. Matienzo's profile image
Alan M. Matienzo 
a year ago
Erick Mills's profile image
Erick Mills 
3 years ago

One of the best banks that I've had 

Alexis Carpenter's profile image
Alexis Carpenter 
4 years ago

If I could give this zero starts I would. These are the most rude, and unprofessional people I have ever encountered in my life. The branch manager randomly decided to close my joint account with my husband because she didn’t like his “tone” with her. She waited to close it the night before his direct deposit hit the bank. Please take your business elsewhere and do not waste your time with First Citizens. 

Michael Mcclain's profile image
Michael Mcclain 
7 years ago

Recently rented a condo for a week in Florida. Had a great time. On the last day we realized we forgot our checkbook and homeowner we rented from didn't have a card reader. My withdrawal needed exceeded max daily amount and in attempting I locked my account. Now I had no money and no way to get any later. Called Pat and she worked over two hours with two phones, one to me and one to card services to finally get everything fixed. Unbelievable feeling knowing you are not alone, even when you're stranded a long ways from home. ... read more

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.8 star rating with 8 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

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