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First Citizens Bank

2.9

About this business

At First Citizens, building relationships with customers is at the center of all we do. We understand there is a right way and a wrong way to do business, and we choose the right way. If youre looking for a bank that cares about you, your goals and your future, come grow with us. Visit us at our Milwaukee, WI branch or find us online. 

Location details

4661 S 27th St, Milwaukee, WI, 53221, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.935 reviews
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Warren Thomson's profile image
Warren Thomson 
on Google
3 weeks ago

Not a current customer, never will be. Waited 25 minutes to talk to a loan officer that could give me a secured party number for a customer of theirs trying to get a loan. Terrible customer service. I never did get the information. 

Anon User's profile image
Anon User 
on Google
3 months ago

Worst manager ever! Tried getting a simple bank statement and manager said we have to pay and get exact dates of every check we need statements for. I just wanted statements of the last two months. 

Kristina Marnocha's profile image
Kristina Marnocha 
on Google
6 months ago

Trying to get someone to answer their phones is a joke. Their financial services representative is only at the 27th st. Branch on Tuesday and Thursday. I have been calling that # for 3 days with no answer, how the hell can you make an appt. If they don't answer the phone. I have been with them since they were Guaranty Bank and since that changed service is hit and miss. 

riqui lugo's profile image
riqui lugo 
on Google
10 months ago

So I have been trying to cash a check through these guys 4 times now. So I'm kind of frustrated when my bank account is -$391 so I need my money now. I went in there they had problems again cashing a check from there own bank!!! Well I sat down to calm myself down but there wannabe old crusty security guard stood up like he was going to do something! Really?? I am trying to calm myself down but now he is escalated the situation!!! So I told barney fife to calm down. He took offense. Well I took offense when he stood up.i tol... read more

Charles Rudolph's profile image
Charles Rudolph 
on Google
a year ago

Bank policies make this bank EXTREMELY difficult to work with. 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 2.9 star rating with 35 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open at 9:00 a.m. 

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