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First Citizens Bank
- Finance
- Palm Desert, CA
About this business
Location details
44495 Town Center Way Suite A, Palm Desert, CA, 92260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Kim Hearth, as well as all the other staff there, provide exceptional service. They tellers greet customers by name, and in the 15+ years . Kim has figured things out for me, assisted me as well as my 90yo mom, and gone always goes above and beyond. I have been banking with them, Kim is the reason we stay with First Citizens
This review is only for the Palm Desert First Citizens Bank: I live more than 3 hours away from this bank, but I only deal with First Citizens Bank here. This is very literally the best bank branch I deal with, not just for First Citizens, but for all 8 banks/credit unions I use/deal with on a regular basis with physical locations (Chase, US Bank, PNC, PenFed, Citi, BofA, and FF FCU). This can not be said for First Citizens corporate, nor their average bank, but this branch is awesome. The personnel and management at this br... read more
Let me begin with the employees, they're very helpful, polite, and incredibly kind. However the institution itself is incredibly lacking. Now I have to go to court to get money that is clearly mine. They have more than enough documentation to prove this, but corporate in their greedy tactics is going to drag this out. Do yourself a favor and avoid this bank like the Plague... I will NEVER do business with this bank again, and now they've lost yet another customer. The way they do business I don't suspect they'll be around fo... read more
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 2.7 star rating with 9 reviews.
When is First Citizens Bank open?
First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m.
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