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First Citizens Bank

3.4

About this business

Location details

1825 Kildaire Farm Rd, Cary, NC, 27518, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.429 reviews
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Dick Warner's profile image
Dick Warner 
on Google
3 months ago

I have been a First Citizen customer for 45 years. Over 25 years at this branch. I could not be happier the times I’ve needed in-person help 

Noah T's profile image
Noah T 
on Google
4 months ago

Gediel was an incredible representative, and problem solver, at this location. He resolved an official check discrepancy, and was able to resolve my issue quickly and professionally. Gentlemen like Gediel make First Citizens Bank a fine institution. 

MissCandyGoblin's profile image
MissCandyGoblin 
on Google
7 months ago

I always have pleasant experiences at this location. The entire staff at this location are wonderful. Ariel and Gadiel are saints to deal with some of the patrons who visit this branch. Last week while I was in line waiting I witnessed then both being screamed at and treated disrespectfully multiple times. They both painted professionalism and stayed kind under high stress interactions. They both deserve a raise for having to deal with what I saw. If you would like further details about what happened feel free to reach out. 

Deontra Price's profile image
Deontra Price 
on Google
9 months ago

Customer services is Great everybody is very helpful and efficient specifically (Joe) is very helpful and knows the job very well and very friendly I recommend this location 

Tiandra Manning's profile image
Tiandra Manning 
on Google
9 months ago

Love the customer service at this branch, very professional and proficient environment. Wonderful and beyond a great experience! 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.4 star rating with 29 reviews. 

When is First Citizens Bank open?

First Citizens Bank is open now. It will close at 5:00 p.m.  

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