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First Citizens Bank
- Financial Services
- Raleigh, NC
About this business
Location details
3231 Edwards Mill Rd, Raleigh, NC, 27612, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve been going to the Edwards mill location for years. I live on the north end of Raleigh and I will drive all the way across Raleigh when I need to go to the bank to come to this location. There is one person there, especially that makes this place outshine other branches. Hanna always has a very bright smile on her face, is eager to help other people, and very enthusiastic about her job. Every once in a while, you come across somebody that doesn’t have to go to work, but gets to go to work and that’s her. I always look fo... read more
Horrible attitudes all around they clearly don’t want to be bothered by any work. I was told that it was dangerous for them and I to bring cash in to deposit. Why else would I come to the bank for?
The young girl teller is extremly rude does not acknowledge talk to you nothing. We bring you a lot of business.Teach her some good customer service skills or get rid of her. Everytime I or someone comes in she does not acknowledge us, just takes the money walks away hands you the receipt and walks away. Unacceptable if I could give 0 stars I would.
The young girl teller is extremly rude does not acknowledge talk to you nothing. We bring you a lot of business.Teach her some good customer service skills or get rid of her. Everytime I or someone comes in she does not acknowledge us, just takes the money walks away hands you the receipt and walks away. Unacceptable if I could give 0 stars I would.
All the tellers are nice and helpful. Vance is also great to work with and is thorough.
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 2.4 star rating with 16 reviews.
When is First Citizens Bank open?
First Citizens Bank is open now. It will close at 5:00 p.m.
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