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First Citizens Bank

2.0

About this business

Location details

239 Fayetteville St, Raleigh, NC, 27601, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.034 reviews
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John Bergner III's profile image
John Bergner III 
a month ago
Gavin Rubie's profile image
Gavin Rubie 
a month ago

I’m very unsatisfied with this bank been pay off my loan from July 30 and I still have not released the lien for my title and no one to give me direct answers. Where is the title 

Neal Livingston's profile image
Neal Livingston 
a year ago

My wife and I recently purchased a newly constructed home in Wilmington, NC and used First Citizens Bank for our mortgage loan. Bar none, it was the WORST experience we've ever had in over 35 years of doing real estate. The mortgage officer we dealt with was arrogant and rude and ultimately reneged on the amount he promised us in closing cost assistance. During one particularly tense conversation about a week out from closing, I was told I had three choices -- one of which was to cancel the transaction if I didn't like what ... read more

Kaylee Watson's profile image
Kaylee Watson 
a year ago

EXTREMELY RUDE AND UNPROFESSIONAL! specifically REBECCA COLE 

Matthew ward's profile image
Matthew ward 
2 years ago

It crazy how much smaller banks have 24/7 customer care but not this terrible bank. We have a business bank and we will be looking to pull away from this bank as there customer service is horrible 

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 2 star rating with 34 reviews. 

When is First Citizens Bank open?

First Citizens Bank is open now. It will close at 5:00 p.m.  

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