First Citizens Bank's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

First Citizens Bank

3.2

About this business

Location details

1004 Spartanburg Hwy, Hendersonville, NC, 28792, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.210 reviews
Select a rating
diamond oliver's profile image
diamond oliver 
on Google
3 weeks ago

I went there to cash my check which I’ve gone to multiple first citizens since my work check is through there. The teller refused to cash my check even tho my license matched my check. I’ve never had any other bank refuse to cash my check with my license. She told me she needed to speak to my owner to verify and even called her. Which is fine but the owner didn’t answer due to being busy at work. If I didn’t have my license I would completely understand. One of the the weirdest and worst tellers to deal with. I chose to go t... read more

lisa Kattan's profile image
lisa Kattan 
on Google
4 months ago

I give u 1 star bc zero Stars isn't an option. My 98 yr old father, who is not able to get out and can't hear well enough to talk on the phone, and therefore I am his authorized representative, has been a faithful customer for 40 years of First Citizens. Last February, his account was drafted ACH withdrawals way into the negative by Optimum cable. The money was ultimately returned to him bc they had withdrawn multiple times, instead once per month which was how that process usually happens. Pursuant to that occurrence, we ch... read more

Josh Alemen's profile image
Josh Alemen 
on Google
5 months ago

Great service consistently. They are very friendly, I cashed a check here and they are very nice and considering opening an account soon! 

Sue Belden's profile image
Sue Belden 
on Google
a year ago

I cannot say enough good things about this branch of First Citizens and their employees. The managers, Alexis, Lee and Blair have all gone above and beyond the call of duty and it is greatly appreciated! 

Sandra Phelps's profile image
Sandra Phelps 
on Google
4 years ago
View all google reviews

Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 3.2 star rating with 10 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com