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First Citizens Bank
- Financial Services
- Charlottesville, VA
About this business
First Citizensprovides a full range ofbankingproducts and services to meet your individual or business financial needs. Learn more about our products and services such as Checking, Savings, Credit Cards, Mortgages, Investments, and more
Location details
2101 Dominion Dr, Charlottesville, VA, 22901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
We started our cash-out refinance on a home we owned without debt. Kelly Dye took our application and then we entered a 6-week process of no communication (e-mail or phone), no returned messages, and then a short, vague out-of-the-blue e-mail saying "Underwriting says no." In a way I'm glad because NO ONE at this bank seemed to be competent or engaged in what they were doing. Unapologetically incompetent. Find another bank to do business with!
Their online system sucks!! Its bulky and you cant view your credit card statements. Stay with this bank if your over 60 and dont have a life or dont want to check your balance.
Their online system sucks!! Its bulky and you cant view your credit card statements. Stay with this bank if your over 60 and dont have a life or dont want to check your balance.
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 2.8 star rating with 10 reviews.
When is First Citizens Bank open?
First Citizens Bank is closed now. It will open on Monday at 9:00 a.m.
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