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First Citizens Bank
- Financial Services
- Chapel Hill, NC
About this business
Location details
53 Chatham Downs Dr, Chapel Hill, NC, 27517, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Teller had me endorse a check and then refused to cash it because he "didn't have the cash" Lying undertrained staff creates security risks for clients then smiles about it without apology. Completely ridiculous behavior. Avoid these clowns. Then the manager calls to discuss the issues at 522 on a Friday admitting the check was completely legitimate and I shouldn't have been treated that way yet has no actual solutions to the problem. Just wasted 33 additional minutes of my life on their bank for absolutely no personal gain ... read more
Great people.
Very happy with the customer service at this branch. Donna and Jeff are outstanding.
Extremely friendly service. I've gone in to do some simple withdrawals/deposits/etc there - even shamefacedly broke a 20 once - and the front desk is chipper and eager to help. Lively and welcoming environment regardless of the day or time. Just popped in today to start a savings account and they were tremendously helpful and thorough in getting me started. Switched from SunTrust and I'm happier I did every day! SunTrust had nice branch employees, too, but First Citizens backs theirs up with quality financial options and pla... read more
Frequently asked questions about First Citizens Bank
How is First Citizens Bank rated?
First Citizens Bank has a 4.2 star rating with 5 reviews.
When is First Citizens Bank open?
First Citizens Bank is open now. It will close at 5:00 p.m.
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