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First Citizens Bank

4.3

About this business

Location details

53 Chatham Downs Dr, Chapel Hill, NC, 27517, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.36 reviews
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Samar Tanas's profile image
Samar Tanas 
on Google
3 months ago
Jon Gillis's profile image
Jon Gillis 
on Google
a year ago

Teller had me endorse a check and then refused to cash it because he "didn't have the cash" Lying undertrained staff creates security risks for clients then smiles about it without apology. Completely ridiculous behavior. Avoid these clowns. Then the manager calls to discuss the issues at 522 on a Friday admitting the check was completely legitimate and I shouldn't have been treated that way yet has no actual solutions to the problem. Just wasted 33 additional minutes of my life on their bank for absolutely no personal gain ... read more

Steve Marcum's profile image
Steve Marcum 
on Google
3 years ago
Apollo Grace's profile image
Apollo Grace 
on Google
5 years ago

Great people. 

Ricky Carroll's profile image
Ricky Carroll 
on Google
6 years ago

Very happy with the customer service at this branch. Donna and Jeff are outstanding. 

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Frequently asked questions about First Citizens Bank

How is First Citizens Bank rated?

First Citizens Bank has a 4.3 star rating with 6 reviews. 

When is First Citizens Bank open?

First Citizens Bank is closed now. It will open at 9:00 a.m. 

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